Settlement Worker in School

6 months ago

Mississauga, Canada Polycultural Immigrant and Community Services Full time

**Position Title** Settlement Worker in School (Arabic-speaking)

**Organization Structure** Reports to the Programs Manager

**Job Classification** SWIS

**Job Status** Full-time

**Number of Positions** 1

**Location** Mississauga

**Wages** $25.93/hour for 35 hours/week

**This is a bargaining unit position.**

**About Polycultural**

Be a part of Polycultural Immigrant and Community services Founded in 1993, Polycultural is dedicated to hosting an open and inclusive environment for all. We are a multicultural melting-pot perfectly reflecting Canada’s diversity. We are like a family, have a culture filled with care and genuine connection with a very inclusive environment for all. With a diverse range of programs and services, we help individuals and families build a brighter future in Canada. Serving clients from over eight different locations across the GTA and Orangeville in more than 20 languages.

Polycultural offers a comprehensive benefits, including paid time off at Christmas (for eligible employees), employer paid Extended Health and Dental, RRSP match, Employee Assistance Program (EAP), and WorkPerks

**Scope**

The SWIS Worker will be responsible for working in schools designated as partners with Polycultural and counseling and supporting students and their families in understanding the Peel School systems.

**Duties and Responsibilities**
- Meet regularly with school officials to ensure the program plan is in place and relationships are maintained
- Evaluate the success of the relationship in meeting the needs of students and their families
- Encourage and promote the involvement of students and their families in all areas of the program planning, evaluation, and delivery
- Deliver direct services in terms of counseling and support that addresses the new immigrant’s educational and settlement needs
- Based on initial contact, complete intake form and enter applicable data into the database (OCMS)
- Provide comprehensive information on orientation to Canadian society, as well as conducting needs assessments to determine the client’s needs and eligibility
- Conduct program promotion sessions to recruit volunteers and to promote public awareness of the program and settlement issues
- Organize support group activities, workshops, outings, field trips, English Conversation Circles, and other SWIS-related summer activities, such as iFUN and WOW
- Provide information and referral to internal and external programs regarding services that will be determined by each client/family
- Maintain and expand client’s base through outreach, community penetration, and itinerate functions, which includes off-site visits, developing of outreach materials, and promoting community networks to link newcomers
- Maintain strong working relations with staff in schools, districts, and partner agencies
- Effectively track and provide accurate reporting for SWIS team, SWIS Coordinator, and Programs Manager
- Achieve the targets set by the Programs Manager

**Competencies**

**Adaptability**

Changes behavioural style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

**Communications**

Using a variety of communication styles and strategies to foster open communication, to exchange of information, and discussion on an ongoing basis.

**Initiative**

Does more than is required or expected in the job; does things that no one has requested that will improve or enhance services, avoid problems, or develop entrepreneurial opportunities. Plans ahead for upcoming problems or opportunities and takes appropriate action.

**Service**

Demonstrates a strong commitment to meeting the needs of clients, co-workers, managers, or community members, striving to ensure their full satisfaction.

**Qualifications**
- A degree or diploma in Social Work, Counseling, or Education and at least three years of experience in working with immigrant communities or a combination of experience and education that fulfills the requirements
- Registration with the college is an asset (RSW, RSSW)
- Knowledge of immigration and refugee services and of the ethno-specific programs and services (e.g. Government and agencies) in Peel
- Language Proficiency certificate identifying the fluency of English and target language skills (for ATIO members - present the certificate of membership)
- Familiarity with issues newcomers are facing in a Canadian urban setting and systemic barrier-facing integration in education, social, cultural, and economic aspects of Canadian life
- Excellent interpersonal, cross-cultural, written, and verbal communication skills
- Experience in outreach, community development, and marketing of program and services
- Ability to work flexible schedules on an as needed basis
- Fluency in Arabic is required

**Other requirements**
- A satisfactor

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