Manager, Accounts Payable Service Delivery

1 month ago

Burnaby, Canada PHSA Full time

**Manager, Accounts Payable Service Delivery**

BC Clinical & Support Services

HSSBC Willingdon, Burnaby

In accordance with the Mission, Vision, Values and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Director, Accounts Payable, The Manager, Accounts Payable Service Delivery is responsible for the operation of the accounts payable department of the portfolio Health Authority. This position is responsible for the timely, accurate and complete payment of the Health Authority's suppliers and physicians. A major focus of this position will be to assess the most effective and efficient means of providing accounts payable services across the Health Authority. As a member of the Financial Reporting and Accounting Services team, this position participates in the development of the strategies and goals of the department to ensure the optimum delivery of appropriate financial services for the Health Authority.

**What you’ll do**
- Leads the day-to-day operational management of the invoice processing team. Reviews and processes accounts payable transactions accurately and timely, ensuring proper procedures are followed, deadlines and operational needs are met.
- Provides recommendations for continual service improvement and take corrective action as necessary to ensure proper execution of the processes across Accounts Payable.
- Responsible for the establishment and ongoing refinement of performance measures and indicators. Meets all satisfaction targets as measured through KPI’s. Coordinates with functional roles in hierarchical management.
- Leads the development of standardized processes. Develops, implements and maintains systems and procedures related to invoice processing functions to ensure adherence to Health Authority’s policies. Ensures due diligence.
- Collaborates with departments across the Health Authority and with Supply Chain to resolve match exceptions issues with POs and invoices.
- Builds solid relationships across all units at various levels by understanding their needs and processes and makes sure deliverables and Service Level Agreements are met
- Communicates with vendors and internal customers to resolve issues.
- Prepares vendor statement reconciliations. Analyzes information to determine differences and corrective action required.
- Identifies gaps and risks in processes and determines options and solutions. Creates an efficient network of working out issues.
- Employs continuous process improvement principles to automate and optimize AP processes.
- Fosters an environment of team building and engages others to implement solutions that meet the Health Authority’s and department’s goals both financially and operationally.
- Establishes and maintains internal controls and procedures to protect the assets of the company and determines new controls or procedures that address the growth of the company.
- Leads the team to success through coaching, training, development and performance management of support staff.

**What you bring**

**Qualifications**:

- A level of education, training and experience equivalent to a post-secondary education in a related field. CPA designation desirable. Minimum of five years’ post qualification accounting experience in a large, complex environment including at least two years’ supervisory experience, or an equivalent combination of education, training and experience.

Skills & Knowledge
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
- Supports team members on their learning journey, ensuring education strategy for team/department to implement Indigenous Cultural Safety at a practical level.
- Works collaboratively with appropriate Indigenous teams/departments to ensure ICS lens applied holistically.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and opera

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