Technical Counter Sales
1 week ago
Aqua Spa & Pool Supply has been serving the Canadian pool and spa industry for more than 25 years. As a wholesale distributor, we support retailers and service technicians from coast to coast out of our main branch in Aldergrove, British Columbia, and satellite branch in Calgary, Alberta.
With huge in-stock inventory, we pride ourselves on being a one-stop shop for all your pool, hot tub, and backyard leisure needs. We are committed to providing you with quality and innovative products and exceptional service that includes in-house technical support and a same-day shipping guarantee**.**
**Essential Qualifications**:
- 5+ years experience in a Technical Service type role
- Ability to work independently and in a team environment to achieve results
- High level of self-motivation
- Experience in working with a warehouse management system (ERP)
- Strong organizational skills
- Personable with good interpersonal and communication skills
- Proficient in MS Office (Excel, Word, Outlook etc.)
- Ability to multi-task in a fast-paced result orientated environment
- Proven analytical and problem-solving skills
- Ability to meet strict timelines
- Strong communication skills both verbal and written
- Some lifting will be required (up to 50lbs) when picking orders for walk in customers
**Responsibilities**:
- Process sales, including entering orders, pulling product out of inventory, and scheduling delivery or helping customers load orders.
- Help maintain facility, including stocking levels, cleanliness and organization of the branch and yard.
- Establish and maintain exceptional customer relationships
- Manage back orders and ensure timely shipping upon arrival
- General administrative duties as required
- Work to obtain a general knowledge of the products that we sell in the pool, hot tub and leisure industry
- Contribute to a healthy working atmosphere where teamwork, communication, and a strong focus on Aqua Spa & Pool Supply culture and values are expected
- Perform other duties as required
**Job Types**: Full-time, Permanent
**Benefits**:
- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- RRSP match
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
**Education**:
- Secondary School (preferred)
**Experience**:
- technical service: 5 years (required)
Work Location: In person
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