Automotive Service Advisor
3 months ago
**Overview**
**Responsibilities**:
- Greet customers and assess their service needs
- Provide recommendations and upsell additional services based on customer inquiries
- Schedule service appointments and communicate timelines to customers
- Liaise between customers and the service department to ensure smooth communication
- Utilize mechanical knowledge to explain repairs and services to customers in an understandable manner
- Handle cash transactions and maintain accurate records
- Collaborate with mechanics to ensure timely completion of services
**Experience**:
- Previous experience in a dealership or automotive repair setting is preferred
- Strong sales skills with the ability to upsell services
- Mechanical knowledge to effectively communicate with customers and technicians
- Excellent customer service skills with a focus on building long-term relationships
- Proficiency in cash handling procedures
Pay: $36,187.74-$72,771.28 per year
**Experience**:
- Automotive sales: 3 years (required)
- Customer service: 5 years (required)
- Mechanical knowledge: 2 years (required)
Work Location: In person
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