Service Advisor
3 days ago
Looking for a New Challenge? Look no further than **Overseas Motors BWM** Overseas Motors BMW is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the greater Windsor area To do this, we are searching for Senior and Junior Automotive Service Advisors If you have Service Advisor experience or are looking for a new career, a dynamic personality, a great worth ethic and have an organized approach to your daily life than you have what we are looking for as we can teach you the rest
A Career with Us Offers:
- Top Wages and Benefits Program
- Service Advisor - Salary + Commission based payplan
- On-going Training and Professional Development Opportunities
- A Professional atmosphere, great working conditions, dynamic leadership
Essential Duties:
- Schedules service appointments.
- Obtains customer and vehicle data and reviews vehicle history prior to customers’ arrival, when possible.
- Writes up customer's vehicle problems accurately and clearly on repair order.
- Interviews/questions customer as needed to confirm the problem or refers to test technician, or if necessary, has the shop foreman drive with the customer.
- Refers to service history, inspects vehicle including opening of the hood, and recommends additional needed service.
- Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
- Provides a complete and accurate written cost estimate for labor and parts, provided by the technician.
- Obtains customer signatures on repair order; provides customer with a copy, including estimate on Customer Pay repairs.
- Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed, and properly documents up sell information on the hard copy and in the computer.
- Implements and maintains a service marketing program.
- Reviews repair orders to ensure that work is completed and additional work and authorization is noted.
- Keeps service department forms, menus and pricing guides up-to-date.
- Explains completed work and all charges to customers.
- Maintains high customer satisfaction standards.
- Handles telephone inquiries regarding appointments and work in process.
- Inspects all vehicles for body work, informs customer at the time of write-up, if work is needed and provides an estimate for body work.
- Requires valid driver’s license to drive and port vehicles to park in line up for service repair or aid in dealership valet service
Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training and opportunity for advancement in one of Canada’s largest automotive dealership groups.
- Rafih Auto Group has accommodation processes and policies in place and provides accommodation for employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put into place before you begin your employment._
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
**Experience**:
- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
-
Service Advisor
2 weeks ago
Windsor, Canada Chuck's Truck Service Centre Full timeChuck’s Truck Service Centre Ltd. is currently looking for a **Service Advisor** to join their team. Our Service Advisor is one of the first points of contact with customers who bring their vehicles in for service. He is responsible for advising customers on the necessary services required to their vehicle, as well as on routine maintenance. The Service...
-
Service Advisor
2 months ago
Windsor, Canada AutoCanada Full timeService Advisor Premier Chevrolet Cadillac Buick GMC Windsor, ON We are looking fora Service Advisor who is passionate about delivering an exceptional customer experience to join our growing team! Premier Chevrolet Cadillac Buick GMC is looking for a friendly and motivational individual to fill this position. You will play a key role in...
-
Service Advisor
3 weeks ago
Windsor, Canada AutoCanada Full timeService Advisor Premier Chevrolet Cadillac Buick GMC Windsor, ON We are looking fora Service Advisor who is passionate about delivering an exceptional customer experience to join our growing team! Premier Chevrolet Cadillac Buick GMC is looking for a friendly and motivational individual to fill this position. You will play a key role in...
-
Service Advisor
1 week ago
Windsor, Ontario, Canada AutoCanada Full timeService Advisor Premier Chevrolet Cadillac Buick GMC Windsor, ON We are looking fora Service Advisor who is passionate about delivering an exceptional customer experience to join our growing team Premier Chevrolet Cadillac Buick GMC is looking for a friendly and motivational individual to fill this position. You will play a key role in curating...
-
Service Advisor
2 weeks ago
Windsor, Canada Macdonalds Muffler & Brake Full timeLooking for a new challenge? Look no further!!! MacDonald Full Service Automotive is looking to grow and expand our family! We are presently seeking a qualified individual to fill the position of Service Advisor to be the liason between our customers and our Technicians. If you have Service Advisor experience, a dynamic personality, a great work ethic, and...
-
Customer Service Advisor
2 weeks ago
Windsor, Canada Miller Tire Inc. Full time**Miller Tirecraft Windsor is seeking a full time Service Advisor. Receive a complete benefits package.** **Tire and Auto experience is required** **Applicants must currently be living in NOVA SCOTIA.** The Service Advisor works closely with the Branch Manager to keep operations running seamlessly. The Service Advisor is responsible for the full customer...
-
Service Advisor
1 week ago
Windsor, Ontario, Canada Overseas Motors BMW Full timeLooking for a New Challenge? Look no further than Overseas Motors BWM Overseas Motors BMW is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the greater Windsor area To do this, we are searching for Senior and Junior Automotive Service Advisors If you have Service Advisor experience or are looking for a new career, a...
-
Service Advisor
1 week ago
Windsor, Ontario, Canada Auto Bugatti Inc Full timeWe are looking fora Service Advisor who is passionate about delivering exceptional customer experience to join our growing team Rose City Ford is looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for our valued clients who choose to service their vehicles at our...
-
Customer Service Advisor
1 week ago
Windsor, Ontario, Canada Miller Tire Inc. Full timeMiller Tirecraft Windsor is seeking a full time Service Advisor. Receive a complete benefits package.Tire and Auto experience is requiredApplicants must currently be living in NOVA SCOTIA.The Service Advisor works closely with the Branch Manager to keep operations running seamlessly. The Service Advisor is responsible for the full customer service...
-
Automotive Service Advisor
2 months ago
Windsor, Canada Huron Automotive Services Full timeJoin our expanding team at Huron Automotive Services We are in search of a motivated Automotive Service Advisor Our Automotive Service Advisor greets customers, listen to their description of the problems or service needed, determine the type of service required and prepare work orders. If a vehicle requires additional repairs not covered in the original...
-
Automotive Service Advisor
2 weeks ago
Windsor, Canada Huron Automotive Services Full timeOur Service Advisor is a trusted liaison between our clients and service technicians. They are the first person our customers think of when they have a automotive service need and the last person they have contact with when their vehicle is finished. They are the face and personality of our business to our clients. The Service Advisor is a dedicated team...
-
Automotive Service Advisor
3 weeks ago
Windsor, Canada Huron Automotive Services Full time**Huron Automotive Services** in **Windsor, ON** has an opening for a skilled and outgoing person to join us as a **full-time Automotive Service Advisor**. You'll be the driving force behind our exceptional service and customer satisfaction, playing a critical role in our day-to-day success. We value our employees and their dedication to delivering...
-
Automotive Service Advisor
1 week ago
Windsor, Ontario, Canada Huron Automotive Services Full timeHuron Automotive Services in Windsor, ON has an opening for a skilled and outgoing person to join us as a full-time Automotive Service Advisor. You'll be the driving force behind our exceptional service and customer satisfaction, playing a critical role in our day-to-day success.We value our employees and their dedication to delivering incredible service,...
-
Automotive Service Advisor
1 month ago
Windsor, Canada Huron Automotive Services Full timeHuron Automotive Services in Windsor, ON has an opening for a skilled and outgoing person to join us as a full-time Automotive Service Advisor. You'll be the driving force behind our exceptional service and customer satisfaction, playing a critical role in our day-to-day success.We value our employees and their dedication to delivering incredible service,...
-
Service Advisor
1 week ago
Windsor, Canada Reaume Chevrolet Full time**Summary** The Service Advisor is responsible for creating great first impressions and guides the customers through the maintenance scheduling process and repair of their vehicles. The Service Advisor is a great listener and is a master at executing all the service processes with due diligence and customer service and safety in mind. The Service Advisor...
-
Service Advisor
3 weeks ago
Windsor, Canada AutoCanada Full timeService Advisor Rose City Ford Windsor, ON We are looking foran experienced Service Advisor who is passionate about delivering exceptional customer experience to join our exceptional service team! Rose City Ford is looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service...
-
Service Advisor
3 weeks ago
Windsor, Canada 401 Auto Full timeAt the 401 Group of Companies, we want to focus on not who you are, but who you CAN be! We strive to hire exceptional employees who see themselves as _trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leade_rs in all aspects of who they aspire to be daily. **Location: 1620 Sylvestre Drive, Windsor...
-
Service Advisor
2 weeks ago
Windsor, Canada 401 Auto Full timeAt the 401 Group of Companies, we want to focus on not who you are, but who you CAN be! We strive to hire exceptional employees who see themselves as _trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leade_rs in all aspects of who they aspire to be daily. **Location: 1620 Sylvestre Drive, Windsor (Windsor Hyundai)** We...
-
Heavy Equipment Parts
2 weeks ago
Windsor, Canada Brandt Full timeBrandt is currently seeking a Heavy Equipment Parts & Service Advisor for our Windsor Construction & Forestry location. The Heavy Equipment Parts & Service Advisor is responsible for promoting and selling Brandt parts and service as well as providing after sales support to existing and new customers. Duties & Responsibilities - Keeping customers current on...
-
Service Advisor
2 months ago
Windsor, Canada AutoCanada Full timeService Advisor Rose City Ford Windsor, ON We are looking fora Service Advisor who is passionate about delivering exceptional customer experience to join our growing team! Rose City Ford is looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for our valued...