Program Manager

6 months ago

Winnipeg, Canada Youth Employment Services Manitoba Full time

**Youth Employment Services Manitoba (YES Manitoba) is seeking a permanent full-time Program Manager to join our Futures Forward team. **Futures Forward is a collaborative program between YES Manitoba, Community Financial Counselling Services, and Canadian Mental Health Association - Winnipeg and Manitoba that provides holistic, wrap-around transitional supports to youth ages 15 to 29 in or from care across Manitoba.

The Program Manager leads the delivery of the Futures Forward program at YES Manitoba and works directly with Futures Forward leadership and front-line staff at all three partner agencies to maintain and monitor all aspects of the program.

**Start date**: ASAP

**Benefits**: Group health & dental plan | Employee assistance program | Starting at three-weeks paid vacation | Flexible work arrangements | Additional paid time off in December

**Location**: Youth Employment Services, 614 - 294 Portage Ave, Winnipeg, MB

Reporting to the Executive Director, the Program Manager is responsible for:
**Operations Management**
- Coordination of Futures Forward staff and leadership meetings by setting agendas, taking minutes, and managing following-up tasks.
- Manage strategic planning, annual planning, and quarterly goals with the collaborative.
- Support oversight of front-line staff activities ensuring priorities and service delivery standards align with program guidelines, and strategic and annual plans.
- Update program documents for the Futures Forward program to meet the needs of frontline staff, the leadership team, and the program funders.
- Creation of quarterly goals and supporting staff in achieving the program goals.
- Oversee month and year-end reporting by ensuring continuous and accurate data entry into a centralized database, work to ensure monthly targets are being met.
- Ensure effective and efficient day to day operations of the Futures Forward program and report any concerns to the Executive Director.

**Human Resources**
- Provide direct supervision and leadership to YES Manitoba Futures Forward front-line staff, as well as volunteers and practicum students supporting Futures Forward activities.
- Mentor and evaluate direct reports through regular check ins, performance reviews, and ongoing leadership.
- Support recruitment, onboarding, and orientation of Futures Forward staff.
- Facilitate effective team work among Futures Forward staff through consistent communication through a variety of mediums, set clear expectations and guidelines for processes and procedures, follow up with individual execution, and provide feedback and support, as needed.

**Contract & Financial Management**
- Liaison for the Futures Forward program, leadership team, and funders.
- Maintain effective working relationships between all three partner agencies.
- Update annual government contract and submit for funding renewal.
- Draft and submit annual, quarterly, and narrative reports to funders, as required.
- Create, communicate, manage, and report on annual budgets as required by YES Manitoba and program funders.
- Develop strong relationships with foundations, private funders, and the government with the purpose of disseminating current program opportunities and plans for future programming.
- Identify opportunities for program expansion, increased revenue, and enhancing operating procedures to support growth and efficiencies to drive the sustainability and growth of the program.

**Evaluation & Reporting**
- Ensure all applicable data is tracked and filed correctly and securely; maintain all files and records in accordance with YES Manitoba policies.
- Oversee development and execution of all Futures Forward program evaluation activities, analyze evaluation results, and put forward recommendations for program enhancements.
- Coordinate evaluation activities with staff, participants, and identified stakeholders to gain an understanding of strengths and areas of improvement for the program and create a plan(s) to implement recommendations.

**Community Outreach & Youth Engagement**
- Liaise with Child and Family Services (CFS) and Workforce, Training, and Employee (WTE) to acquire pertinent information and resources to support Futures Forward activities and clients.
- Build and maintain strong working relations with partners and community stakeholders to create a network of resources and support aimed at improving outcomes for youth in or from government care.
- Identify, initiate, and develop relationships with a broad range of community sectors including municipal and provincial communities, all levels of government, other non-profit organizations, funders, and business organizations.
- Represent the organization at community meetings, outreach events, and workshops, as required.
- Coordinate Youth Advisory Council meetings to gather input and feedback to inform Futures Forward programming and service delivery.
- Utilize the Youth Advisory Council to develop communications material, such as posters, brochu

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