ITS Program Manager
5 days ago
All Manitoba Liquor & Lotteries employees may apply. Manitoba Liquor and Lotteries is committed to Diversity, Equity and Inclusion. We strive to hire a workforce that reflects the community we serve. Employment equity will be considered therefore applicants who identify as women, Indigenous people, members of racialized groups, and persons with a disability are encouraged to apply.
If you require an accommodation at any time during the recruitment process, please let us know how we can meet your needs.
Job PurposeReporting to the Manager, IT Project Audit and Assurance, the IT Program Manager is responsible for ensuring that ITS is delivering programs according to the expectations set out by the organization. The IT Program Manager is responsible for leading a team of internal and contracted project managers who are assigned to projects within the assigned program. The position is responsible for overall performance of the program and will ensure that projects within the program successfully deliver the documented approved ITS scope on-time and within budget. Programs will consist of multiple highly complex and inter-related projects that require significant oversight and direction. The incumbent will also contribute to the optimization of ITS project processes and procedures and ensure compliance with ITS policies, procedures and the ITS Project Delivery Model. The incumbent will also serve in a Project Auditor capacity. For projects that have encountered major issues (e.g. significant delays, cost overruns), the IT Program Manager will thoroughly investigate and document all aspects of the project including reviewing documentation and performing key informant interviews to identify root cause, and provided options for remediation.
Job Responsibilities- Oversee large and complex projects with significant budget, numerous resources, and multiple stakeholders to communicate and coordinate with.
- Ensure the successful delivery of an assigned program and the projects within the program to ensure the program delivers the agreed upon scope, on time and within budget.
- Manage and lead a team of internal and contracted project managers who are assigned to projects within the program.
- Ensure projects within the program are adhering to the defined ITS project processes and procedures and are confirming to the ITS Project Delivery Model.
- Identify and address issues, risks, and dependencies in a timely manner.
- Ensure the quality of all project artifacts within the program to ensure the delivery of quality artifacts by ITS.
- Support individual projects by providing advice and guidance to the IT Project Managers and ITS Sponsors regarding internal ITS process, project governance, management, and benefits realization.
- Manage conflicting priorities, resolve disagreements, balance competing stakeholder interests, resolve complex non-standardized situations, manage external stakeholder relations, and oversee the delivery of projects in a 24/7 operating environment.
- Provide a comprehensive view of the assigned program, including overall status, work in progress, issues, risks, and dependencies.
- Compile and monitor metrics relating to program status and adherence to defined processes for use by the Manager, IT Project Audit and Assurance.
- Engage effectively with the business, ITS and vendors to facilitate the execution of the projects within the program.
- Provide coaching to IT Project Managers and ITS Project Sponsors, as required.
- Provide continuity to both the ITS project teams and the business for projects within the program when there is a change of IT Project Manager.
- Bring forth new ideas for process improvement to the Manager, ITS Project Audit and Assurance.
- Research and recommend products or techniques to improve future productivity and effectiveness.
- Collaborate with the Manager, IT Project Audit and Assurance in the development of recommendations to improve processes and achieve efficiencies related to ITS project delivery.
- Measure and report on project performance to the Manager, IT Project Audit and Assurance assist in determining the effectiveness and efficiency of delivery of services to internal and external stakeholders.
- Provide strong leadership to improve the delivery and quality of service.
- Encourage others to incorporate continuous improvement as a way of approaching work.
- Perform other related duties as assigned.
- A post-secondary degree or diploma in computer science, an IT related discipline, or an equivalent combination of education, certification, and experience.
- A minimum of ten years in an information technology environment, with significant experience in leading complex initiatives, client/business relationship management, and IT service delivery. The last three years should be in a Senior Project Management position. Previous Program Management experience would be an asset.
- Excellent Project Management and Program Management skills with demonstrated ability in leading the delivery of complex projects and programs on time, on budget and within scope.
- A Project Management Professional (PMP) designation.
- Excellent communication and interpersonal skills and demonstrated political acumen.
- Excellent knowledge and experience with Project, Program, and Portfolio Management methodology, tools, and techniques.
- Strong leadership and team building skills.
- Demonstrated work experience utilizing a view to efficiency, strong leadership and organizational skills, adoption of best practices, and excellent human resource management and labor relations skills.
- Strong administrative and coordinating abilities.
- Currency with, and demonstrated conceptual understanding of, leading edge technology options.
- Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, and Teams).
- Business acumen with strong strategic vision, tactical planning, and organizational understanding.
- Prince 2 Practitioner certification would be an asset.
- Experience in, or knowledge of, gaming, retail or distribution industries is an asset.
- Expertise in Liquor, Gaming and Cannabis Authority of Manitoba (LGCA) legislation and technical standards or other regulated industry is considered an asset.
-
Ft Its Program Manager
5 months ago
Winnipeg, Canada Manitoba Liquor and Lotteries Full time**_All Manitoba Liquor & Lotteries employees may apply. _**_Manitoba Liquor and Lotteries is committed to Diversity, Equity and Inclusion. We strive to hire a workforce that reflects the community we serve. Employment equity will be considered therefore applicants who identify as women, Indigenous people, members of racialized groups, and persons with a...
-
Portfolio Manager, Its Service Delivery
5 months ago
Winnipeg, Canada Manitoba Liquor & Lotteries Full timeFull Time Employment Opportunity | **Competition #MLL247/23-24** The Information Technology Services (ITS) Delivery Division is the driving force behind MBLL technological capabilities. ITS oversee the planning, implementation, and management of MBLL’s information technologies, ensuring cyber security and maintaining round-the-clock 24/7 technological...
-
Indigenous Client Support Specialist
4 weeks ago
Winnipeg, Manitoba, Canada ITS Global Full timeJob Title: Indigenous Client Support CoordinatorNational Occupation Code: 14200Position Type: Full-Time (Hybrid/Remote Position)About the RoleAs an Indigenous Client Support Coordinator at ITS Global, you will play a vital role in supporting Indigenous clients in getting back on track with their loan repayments and achieving good standing. You will work...
-
Indigenous Client Support Specialist
4 weeks ago
Winnipeg, Manitoba, Canada ITS Global Full timeJob Title: Indigenous Client Support CoordinatorNational Occupation Code: 14200Position Type: Full-Time (Hybrid/Remote Position)About the RoleAs an Indigenous Client Support Coordinator at ITS Global, you will play a vital role in supporting Indigenous clients in getting back on track with their loan repayments and achieving good standing. You will work...
-
Indigenous Client Support Specialist
3 weeks ago
Winnipeg, Manitoba, Canada ITS Global Full timeJob Title: Indigenous Client Support CoordinatorNational Occupation Code: 14200Position Type: Full-Time (Hybrid/Remote Position)About the RoleAs an Indigenous Client Support Coordinator at ITS Global, you will play a vital role in supporting Indigenous clients in getting back on track with their loan repayments and achieving good standing. You will work...
-
Indigenous Client Support Specialist
3 weeks ago
Winnipeg, Manitoba, Canada ITS Global Full timeJob Title: Indigenous Client Support CoordinatorNational Occupation Code: 14200Position Type: Full-Time (Hybrid/Remote Position)About the RoleAs an Indigenous Client Support Coordinator at ITS Global, you will play a vital role in supporting Indigenous clients in getting back on track with their loan repayments and achieving good standing. You will work...
-
Indigenous Client Support Specialist
2 months ago
Winnipeg, Manitoba, Canada ITS Global Full time**Job Summary**As an Indigenous Client Support Coordinator at ITS Global, you will play a vital role in supporting Indigenous clients and entrepreneurs in getting back on track with their loan repayments and account management.**Key Responsibilities:**Conduct daily follow-ups and collection efforts on assigned overdue accounts.Send formal demand letters with...
-
Disabilities Program Manager
1 week ago
Winnipeg, Manitoba, Canada Manitoba Government Full timeJob SummaryThe Manitoba Government is seeking a qualified Disabilities Program Manager to join its team in Winnipeg Services. As a key member of the management team, this individual will be responsible for providing leadership and support in the delivery of programs within the city.Key ResponsibilitiesInterpret and implement policies related to program...
-
Program Manager
6 months ago
Winnipeg, Canada University of Manitoba Full timeThe University of Manitoba is a driving force of innovation, discovery and advancement. Our momentum is propelled by our campus community - UM faculty, staff and students whose determination and curiosity shape our world for the better. Our teaching, learning and work environment is uniquely strengthened and enriched by Indigenous perspectives. With two main...
-
Manager, Educational Programming and Indigenous
5 months ago
Winnipeg, Canada IISD Full time**About Us** IISD Experimental Lakes Area (IISD-ELA) is one of the world’s most influential freshwater research facilities. It features a collection of 58 small lakes and their watersheds in northwestern Ontario, Canada. For over 50 years, scientists at IISD-ELA have conducted whole-ecosystem experiments and made significant scientific discoveries related...
-
Ft Program Manager
4 weeks ago
Winnipeg, Canada Manitoba Liquor and Lotteries Full time**_All Manitoba Liquor & Lotteries employees may apply. _**_Manitoba Liquor and Lotteries is committed to Diversity, Equity and Inclusion. We strive to hire a workforce that reflects the community we serve. Employment equity will be considered therefore applicants who identify as women, Indigenous people, members of racialized groups, and persons with a...
-
Safety Program Manager
5 months ago
Winnipeg, Canada Manitoba Trucking Association Full time**Primary Focus**: We are seeking a highly motivated and experienced safety professional to join our team. As the Safety Program Manager, you will be responsible for planning, directing, and coordinating the Risk Professionally Managed (RPM) Trucking Industry Safety Program. RPM activities that include providing leadership for the success and development of...
-
Language, Childcare and Community Programs Manager
5 months ago
Winnipeg, Canada IRCOM (Immigrant & Refugee Community Organization of Manitoba) Full time**LANGUAGE, CHILDCARE AND COMMUNITY PROGRAMS MANAGER (LCCPM)** - Full Time, Permanent Position The LCCPM is an experienced social service manager who: - Is committed to IRCOM’s vision and mandate to empower newcomer families to integrate into the wider community through affordable transitional housing, programs, and services - Is detail oriented,...
-
Territory Sales Manager
5 months ago
Winnipeg, Canada Cover All Program Full time**About Us** At Cover All Program, we are committed to safeguarding our clients’ investments with our comprehensive range of products. With over 150 years of collective experience, the Cover All Program is a trusted partner to the retail automotive industry, enhancing Business Office performance and ensuring a positive customer journey. Cover All Program...
-
Program Director
2 weeks ago
Winnipeg, Manitoba, Canada Winnipeg Regional Health Authority Full timeJob Summary:This is a leadership role that oversees the direction and leadership of Clinical & Community Programs, ensuring that strategic operational plans are completed through people, processes, and systems. The Director of Program & Partnerships works collaboratively with staff to make decisions that impact short to long-term organizational results and...
-
Environmental Health
5 months ago
Winnipeg, Canada Safety and Environmental Health Services Manager Full timeThe Environmental Health & Safety Manager will provide leadership, mentoring, and direction to all Malteurop Canadian employees to ensure employee health and the environment are protected. This role will conduct and manage activities that ensure compliance with governmental regulations and corporate policies. This includes advising, implementing and...
-
Manager of Indigenous Philanthropy Program
5 months ago
Winnipeg, Canada The Winnipeg Foundation Full timeThe Winnipeg Foundation is **For Good. Forever.** We help people give back to our shared community by connecting generous donors with Causes they care about **For Good.** We are an endowment-based public foundation, so gifts are pooled and invested, and the annual earnings are distributed back to the community **Forever.** Formed in 1921, we are proud to be...
-
Program Director
1 month ago
Winnipeg, Manitoba, Canada Harris Leadership Strategies Full timeAbout the RoleThe Director, Programs will play a pivotal role in the successful execution of North Forge's mandate, its programs, and initiatives. As a senior member of a dynamic, creative, and collaborative team, the incumbent will be responsible for the enhancement and implementation of the full range of North Forge's existing programs: ElevateIP, Founders...
-
Program Director
1 month ago
Winnipeg, Manitoba, Canada Harris Leadership Strategies Full timeAbout the RoleThe Director, Programs will play a pivotal role in the successful execution of North Forge's mandate, its programs, and initiatives. As a senior member of a dynamic, creative, and collaborative team, the incumbent will be responsible for the enhancement and implementation of the full range of North Forge's existing programs: ElevateIP, Founders...
-
Program Director
1 month ago
Winnipeg, Manitoba, Canada Harris Leadership Strategies Full timeAbout the RoleThe Director, Programs will play a pivotal role in the successful execution of North Forge's mandate, its programs, and initiatives. As a senior member of a dynamic, creative, and collaborative team, the incumbent will be responsible for the enhancement and implementation of the full range of North Forge's existing programs: ElevateIP, Founders...