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Bilingual Funding Representative

4 weeks ago

SaintLaurent, Canada VW Credit Full time

Canada-Quebec-St-Laurent

**This role is a temporary assignment**

**Role summary**

In this position you will provide VW and Audi dealers and clients with an exceptional automotive financing experience. You will reflect the values of VW Finance/Audi Finance as an organization that fosters learning and continuous improvement while at the same time, placing service excellence as our most important goal.

**Role responsibilities**
- Data entry of customer and contract information.
- Audits all documentation for completeness and compliance to Legal and VCCI guidelines and policies. Insures that the terms of the contract are consistent with the credit approval.
- Contact dealers with identified discrepancies in file for immediate resolution if possible.
- Analyze contract structure to assign the correct marketing program to ensure proper dealer reserve payment and/or subvention billing.
- Generate accurate payment to the dealer for assigned contracts.
- Assist with questions and inquires from our dealers, customers and regional office with professional communication skills.
- Verify faxed “contracts” from Dealers.
- Follow up on pending contracts.

**Required qualifications**

**Formal education**
- Cégep or University degree

**Years of experience**

1-3 years of experience working in a financial institution and/ or in an automotive financial institution

**Basic skills**
- Good written and oral communication skills (French and English)
- Strong interpersonal and negotiation skills
- Detail-oriented, resourceful, flexible, and self-reliant
- Positive and professional image
- Excellent computer skills (Microsoft Word, Excel);

**Specialized skills, knowledge or certifications unique to this role**
- Fluently bilingual (French/English);
- General knowledge of an automotive retail operation

Work schedule
- Work week is 37.5 hrs