Library Assistant, Access Services

1 week ago

Saskatoon, Canada University of Saskatchewan Full time

**Library Assistant, Access Services**:
As one of Canada’s leading research libraries, the University Library serves as the intellectual hub of USask, providing resources, services, and spaces that facilitate inquiry, discovery, and knowledge creation. The University Library is committed to developing welcoming, responsive, and accessible services and resources to support our diverse clientele, with a strategic focus on Indigenous peoples.

**Primary Purpose**: To provide high-quality client-focused library services to the USask community and to external users.

**Typical Duties or Accountabilities**:

- Actively participate in workflow and activities related to the Access Services group, and the day-to-day operations of the library, to ensure the smooth and consistent delivery of services.
- Work collectively with library assistants (within location and functional group) to determine daily operational priorities and timelines for completing work, and support others to meet those goals.
- Complete all aspects of circulation of library materials (checkout, check-in, holds, etc.).
- Provide excellent customer assistance and support; address client issues and disputes using established methods and practices, referring complex situations to the Access Services supervisor, as necessary.
- Provides information assistance at the general/directional level.
- Digitizes previously selected materials, including books, photographs, and archival documents, and describes the digitized material according to established metadata standards.
- Perform various tasks related to collection maintenance (shelving, minor shifting, filing, processing library materials, etc.).
- Communicate policies, procedures and practices, as directed by the supervisor.
- Work collaboratively with colleagues, units, faculty, the broader campus community, and external service partners and providers.
- Undertake short or long-term project work to support library priorities as determined by the supervisor and/or Operations Manager.
- Assist in the general upkeep, monitoring and maintenance of library spaces, reporting problems to Facilities as necessary.
- Other duties as assigned.

**Education**: Library Technician Diploma or an undergraduate degree with previous experience working within a library or archives. A combination of education and experience may be considered.

**Experience**:

- Experience working in a library.
- Relevant public service experience.
- Experience with Sierra or another library ILS would be an asset.

**Skills**:

- Effective and flexible interpersonal skills, written and verbal communication skills.
- Excellent attention to detail.
- Demonstrated proficiency with relevant Sierra modules, including circulation, library databases, and/or other online information sites, such as library websites.
- Demonstrated ability to organize work, set priorities, meet deadlines, work independently, use initiative, and handle disruptions.

**Department**: Library
**Status**: Term up to 12 months with the possibility of extension
**Employment Group**: CUPE 1975
**Shift**: Monday to Friday, with an EDO every third week, 9:00-5:00
**Full Time Equivalent (FTE)**: 1.0
**Salary**: The salary range, based on 1.0 FTE, is $21.55 - 25.13 per hour. The starting salary will be commensurate with education and experience.
**Salary Family (if applicable)**:Operational Services
**Salary Phase/Band**:Phase 3
**Posted Date**: 9/11/2024
**Closing Date**: 9/17/2024 at 6:00 pm CST
**Number of Openings**:1
**Work Location**:On Campus

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