Library Assistant, Public Service

2 months ago

Saskatoon, Canada University of Saskatchewan Full time

Library Assistant, Public Service

As one of Canada’s leading research libraries, the University Library serves as the intellectual hub of USask, providing resources, services, and spaces that facilitate inquiry, discovery, and knowledge creation. The University Library is committed to developing welcoming, responsive, and accessible services and resources to support our diverse clientele, with a strategic focus on Indigenous peoples.

Primary Purpose: To provide high-quality client-focused library services to the USask community and to external users.

Nature of Work: Reporting to the Public Service supervisor, this position provides effective and efficient client service in support of the operations and Strategic Framework of the University Library. Work is performed in a dynamic service-oriented environment with competing tasks and priorities. Duties are routine, involving knowledge and understanding of the resources and functions related to the University Library. The professional image of the library must be presented by interacting knowledgeably and courteously with a variety of people as this position is driven by high customer service standards. This role involves frequent interaction with library clients and employees, members of the public, and other university employees who provide services to the library. The work requires strong communication and customer service skills with emphasis on resolving customer needs. Work is performed independently with direct support from the supervisor. Judgment is exercised within established library policies, practices, and guidelines. The need to be flexible and meet a variety of service standards and expectations from clients and colleagues is required.

Typical Duties or Accountabilities:

Provide a range of operational support duties associated with the Public Service group (circulation services, course reserves, serials and collections maintenance, cash handling, etc.). Provide work-related guidance, support and direction to student library assistants. Complete all aspects of circulation of library materials (checkout, check-in, holds, shelving, processing library materials, filing, etc.). Provide excellent customer assistance and support at the Library Services desk; respond to general inquiries in-person and by telephone (directional questions; providing assistance in the use of library equipment; providing information on library policies and procedures; assisting patrons with website navigation; assessing information queries and referring appropriately). Address client issues and disputes using established methods and practices; refer complex situations to supervisor, as necessary. Assist in the general upkeep, monitoring and maintenance of library spaces, report problems to Facilities as necessary. Complete opening and/or closing duties. Undertake project work and other duties, as assigned.

Education: Completion of a relevant post-secondary program plus minimum of one years’ experience working in a library. 

Experience:

Relevant library and public services experience Demonstrated experience working collaboratively and independently Experience using Microsoft Office applications in a networked environment Experience with Sierra library management system is an asset

Skills:

Demonstrated ability to organize work, set priorities, meet deadlines, work independently, use initiative, and effectively handle disruptions Demonstrated ability to provide excellent customer service in a positive, polite and professional manner Demonstrated ability to use judgment and apply effective investigative, analytical and problem-solving skills Demonstrated effective interpersonal, written and verbal communication (consistently tactful, responsive, pleasant, effective, diplomatic and discrete) Demonstrated ability to collaborate effectively with others in a team environment Demonstrated flexibility to adapt to change and engage and support others in the change process Excellent attention to detail Reliable, dependable, and self-motivated

  • Manager, Branches

    5 months ago

    Saskatoon, Canada Saskatoon Public Library Full time

    **Posting Number**: 24-35 T **Status**:Temporary, Full-time **Location**:Cliff Wright Library **Hours of Work**:36.25 hours per week **Salary Range**: $95,208.48 - $111,872.88 annually **Closing Date**:Position will be posted until filled **About the Cliff Wright Library** The Cliff Wright Library is located at 1635 McKercher Dr, in the Lakewood Civic...

  • Manager, Branches

    5 months ago

    Saskatoon, Canada Saskatoon Public Library Full time

    **Posting Number**: 24-34 P **Status**:Permanent, Full-time **Location**:Dr. Freda Ahenakew Library **Hours of Work**:36.25 hours per week **Salary Range**: $95,208.48 - $111,872.88 annually **Closing Date**:Position will be posted until filled **About the Dr. Freda Ahenakew Library** The Dr. Freda Ahenakew Library is located at 100 - 219 Ave K S,...

  • Central Service Associate

    5 months ago

    Saskatoon, Canada Saskatoon Public Library Full time

    **Central Service Associate** **Posting Number**: 24-08 T **Status**: Temporary, Part time **Location**: Frances Morrison Central Library **Hours of Work**:36.25 hours per two weeks, Evening schedule type **Salary Range**: $46,692.24 - $56,016 annually **Position Overview** The Central Service Associate (CSA) is responsible for the daily provision of...

  • Library Assistant, Public Service

    2 months ago

    Saskatoon, Canada University of Saskatchewan Full time

    **Library Assistant, Public Service**: As one of Canada’s leading research libraries, the University Library serves as the intellectual hub of USask, providing resources, services, and spaces that facilitate inquiry, discovery, and knowledge creation. The University Library is committed to developing welcoming, responsive, and accessible services and...

  • Library Assistant, Public Service Coordinator

    3 weeks ago

    Saskatoon, Saskatchewan, Canada University of Saskatchewan Full time

    Job Title: Library Assistant, Public ServiceJob Summary: We are seeking a highly motivated and organized Library Assistant to join our Public Service team at the University of Saskatchewan. As a key member of our team, you will provide exceptional client-focused library services to our diverse clientele, including students, faculty, and staff.Key...

  • Casual Service Associate

    2 months ago

    Saskatoon, Canada Saskatoon Public Library Full time

    **Posting Number**: 24-80 **Status**:Casual **Location**:All SPL Libraries **Hours of Work**: Hours of work for Casuals are not guaranteed. It is important to work often enough to maintain skills and retain familiarity with materials and procedures (~5 shifts per month). The maximum number of hours per week is 36.25. **Schedule Type**:Shifts can be...

  • Library Clerk

    5 months ago

    Saskatoon, Canada Wheatland Regional Library Full time

    Scope and Purpose: The Library Clerk, under the supervision of the Assistant Director/ Branch Manager, is responsible for all aspects of processing, receiving, and sorting delivery materials, and processing patron records. Internal relationships include working collegially and productively with all Central Services staff. External relationships include...

  • Service Enhancement

    5 months ago

    Saskatoon, Canada Saskatoon Public Library Full time

    **Service Enhancement & Project Analyst** **Posting Number**: 24-03 P **Status**: Permanent, Full-time **Location**: Alice Turner Library **Hours of Work**:36.25 hours per week **Salary Range**: $85,338.88 - $89,017.92 annually **Position Overview** Reporting to the Senior Manager, Planning & Assessment, the Service Enhancement & Project Analyst...

  • Library Clerk/driver

    1 month ago

    Saskatoon, Canada Wheatland Regional Library Full time

    **Position Title: Library Clerk - Driver** **Classification: Library Clerk** **October 2024** **Fulltime Permanent** The Library Clerk-Driver, under the supervision of the Assistant Director/Branch Manager is responsible for the pick-up and delivery of library materials throughout the Wheatland service area and assisting all Central services...

  • Payroll/accounting Assistant

    5 months ago

    Saskatoon, Canada Saskatoon Public Library Full time

    **Posting Number**: 24-13 P **Status**:Permanent, Full-time **Location**:Frances Morrison Central Library **Hours of Work**:36.25 hours per week **Salary Range**: $61,599.12 - $72,380.88 annually **Position Overview** The Payroll/Accounting assistant is responsible for various administrative and accounting tasks, such as data management and keeping...

  • Circulation Associate

    5 months ago

    Saskatoon, Canada Saskatoon Public Library Full time

    **Posting Number**:24-16 P **Status**:Permanent, Part-time **Location**:Rusty Macdonald Library **Hours of Work**: - Tuesday: 1 pm - 5 pm - Thursday: 1 pm - 5 pm **Total hours**: 8 hours per week **Salary Range**: $14.9695 - $15.8751 per hour **Position Overview** Reporting to the Senior Library Service Associate, the Circulation Associate is...

  • Circulation Associate

    5 months ago

    Saskatoon, Canada Saskatoon Public Library Full time

    **Posting Number**:24-10 T **Status**:Temporary, Part-time, for up to 10 months **Location**:Frances Morrison Central Library **Hours of Work**: - Tuesday: 10 am - 6 pm - Wednesday: 1 - 9 pm - Friday: 10 am - 6 pm **Total hours**: 21 hours per week **Salary Range**: $14.9695 - $15.8751 per hour **Position Overview** Reporting to the Senior Library...

  • Circulation Associate

    5 months ago

    Saskatoon, Canada Saskatoon Public Library Full time

    **Posting Number**:24-07 T **Status**:Temporary, Part-time, for up to 10 months **Location**:Alice Turner Library **Hours of Work**: - Sunday: 2:30 - 5:30 pm - Wednesday: 6 - 9 pm - Saturday: 9 am - 12:45 pm **Total hours**:9.75 hours per week **Salary Range**: $14.9695 - $15.8751 per hour **Position Overview** Reporting to the Senior Library Service...

  • Accounting/payroll Assistant

    5 months ago

    Saskatoon, Canada Saskatoon Public Library Full time

    **Posting Number**: 24-45 P **Status**: Permanent, Full-time **Location**: Frances Morrison Central Library **Hours of Work**: 36.25 hours per week **Salary Range**: $61,599.12 - $72,380.88 annually **Closing Date**: Position will be posted until filled **Position Overview** The Payroll/Accounting assistant is responsible for various administrative...

  • Library Assistant, Access Services

    2 months ago

    Saskatoon, Canada University of Saskatchewan Full time

    **Library Assistant, Access Services**: As one of Canada’s leading research libraries, the University Library serves as the intellectual hub of USask, providing resources, services, and spaces that facilitate inquiry, discovery, and knowledge creation. The University Library is committed to developing welcoming, responsive, and accessible services and...

  • Human Resources Consultant

    5 months ago

    Saskatoon, Canada Saskatoon Public Library Full time

    **Posting Number**: 24-30 P **Status**:Permanent, Full-time **Location**:Frances Morrison Central Library **Hours of Work**:36.25 hours per week, hours varied as needed **Salary Range**: $85,388.88 - $100,334.40 annually **Closing Date**:Position will be posted until filled **Position Overview** In consultation with the Director, Human Resources, this...

  • Library Service Coordinator

    5 days ago

    Saskatoon, Saskatchewan, Canada University of Saskatchewan Full time

    Job Summary:The University Library is seeking a highly skilled Library Assistant, Public Service to provide exceptional client-focused library services to the USask community and external users.Key Responsibilities:Provide operational support duties associated with the Public Service group, including circulation services, course reserves, serials and...

  • Human Resources Consultant

    2 months ago

    Saskatoon, Canada Saskatoon Public Library Full time

    **Posting Number**: 24-85 T **Status**:Temporary, Full-time, for up to 12 months with the possibility to extend or become permanent **Location**:Frances Morrison Central Library **Hours of Work**:36.25 hours per week, hours varied as needed **Salary Range**: $85,388.88 - $100,334.40 annually **Closing Date**:October 11, 2024 at 4:30 pm **Position...

  • Circulation Associate

    2 months ago

    Saskatoon, Canada Saskatoon Public Library Full time

    **Posting Number**: 24-81 P **Status**: Permanent, Part-time **Location**: Frances Morrison Central Library **Hours of Work**: Schedule Assignment Y - Monday: 9 am - 5 pm - Tuesday: 9 am - 5 pm - Wednesday: 9 am - 5 pm - Thursday: 9 am - 5 pm **Total hours**: 28 hours per week **Salary Range**: $14.9695 - $15.8751 per hour **Position Overview** The...

  • Circulation Associate

    1 month ago

    Saskatoon, Canada Saskatoon Public Library Full time

    **Posting Number**:24-89 P **Status**:Permanent, Part-time **Location**:Frances Morrison Central Library **Hours of Work**:Schedule Assignment O Sunday: 12:30 pm - 5:30 pm Monday: 9:00 am - 5:00 pm Tuesday: 9:00 am - 5:00 pm **Total hours**: 19 hours per week **Salary Range**:$14.9695 - $15.8751 per hour **Closing Date**:Oct 15, 2024, at 4:30...