Library Assistant, Access Services

2 months ago

Saskatoon, Canada University of Saskatchewan Full time

**Library Assistant, Access Services**:
As one of Canada’s leading research libraries, the University Library serves as the intellectual hub of USask, providing resources, services, and spaces that facilitate inquiry, discovery, and knowledge creation. The University Library is committed to developing welcoming, responsive, and accessible services and resources to support our diverse clientele, with a strategic focus on Indigenous peoples.

**Primary Purpose**: To provide high-quality client-focused library services to the USask community and to external users.

**Nature of Work**: Reporting to the Access Services supervisor, this position provides effective and efficient client service in support of the operations and Strategic Framework of the University Library. Work is performed in a dynamic service-oriented environment with competing tasks and priorities. Duties are routine, involving knowledge and understanding of the resources and functions related to the University Library. The professional image of the library must be presented by interacting knowledgeably and courteously with a variety of people as this position is driven by high customer service standards. This role involves frequent interaction with library clients and employees, members of the public, and other university employees who provide services to the library. The work requires strong communication and customer service skills with emphasis on resolving customer needs. Work is performed independently with direct support from the supervisor. Judgment is exercised within established library policies, practices, and guidelines. The need to be flexible and meet a variety of service standards and expectations from clients and colleagues is required.

**Typical Duties or Accountabilities**:

- Provide a range of operational support duties associated with the Access Services group (circulation services, course reserves, serials and collections maintenance, cash handling, etc.).
- Provide work-related guidance, support and direction to student library assistants.
- Complete all aspects of circulation of library materials (checkout, check-in, holds, shelving, processing library materials, filing, etc.).
- Provide excellent customer assistance and support at the Library Services desk; respond to general inquiries in-person and by telephone (directional questions; providing assistance in the use of library equipment; providing information on library policies and procedures; assisting patrons with website navigation; assessing information queries and referring appropriately).
- Address client issues and disputes using established methods and practices; refer complex situations to the Access Services supervisor, as necessary.
- Assist in the general upkeep, monitoring and maintenance of library spaces, report problems to Facilities as necessary.
- Complete opening and/or closing duties.
- Undertake project work and other duties, as assigned.

**Education**: Completion of a relevant post-secondary program plus minimum of one years’ experience working in a library.

**Experience**:

- Relevant library and public services experience.
- Demonstrated experience working collaboratively and independently
- Experience with Sierra library management system is an asset.

**Skills**:

- Demonstrated ability to organize work, set priorities, meet deadlines, work independently, use initiative, and effectively handle disruptions.
- Demonstrated ability to provide excellent customer service in a positive, polite and professional manner.
- Demonstrated effective interpersonal, written and verbal communication (consistently tactful, responsive, pleasant, effective, diplomatic and discrete).
- Demonstrated ability to collaborate effectively with others in a team environment.
- Demonstrated flexibility to adapt to change and engage and support others in the change process.
- Excellent attention to detail.
- Reliable, dependable, and self-motivated.

**Department**: Library
**Status**: Seasonal
**Employment Group**: CUPE 1975
**Shift**: Monday to Friday, 9:00am-1:00pm
**Full Time Equivalent (FTE)**: 0.57
**Salary**: The salary range, based on 1.0 FTE, is $20.38 - 23.75 per hour. The starting salary will be commensurate with education and experience.
**Salary Family (if applicable)**:Operational Services
**Salary Phase/Band**:Phase 2
**Posted Date**: 9/11/2024
**Closing Date**: 9/17/2024 at 6:00 pm CST
**Number of Openings**:1
**Work Location**:On Campus

  • Library Assistant, Access Services

    2 months ago

    Saskatoon, Canada University of Saskatchewan Full time

    **Library Assistant, Access Services**: As one of Canada’s leading research libraries, the University Library serves as the intellectual hub of USask, providing resources, services, and spaces that facilitate inquiry, discovery, and knowledge creation. The University Library is committed to developing welcoming, responsive, and accessible services and...

  • Library Clerk

    5 months ago

    Saskatoon, Canada Wheatland Regional Library Full time

    Scope and Purpose: The Library Clerk, under the supervision of the Assistant Director/ Branch Manager, is responsible for all aspects of processing, receiving, and sorting delivery materials, and processing patron records. Internal relationships include working collegially and productively with all Central Services staff. External relationships include...

  • Library Clerk/driver

    2 months ago

    Saskatoon, Canada Wheatland Regional Library Full time

    **Position Title: Library Clerk - Driver** **Classification: Library Clerk** **October 2024** **Fulltime Permanent** The Library Clerk-Driver, under the supervision of the Assistant Director/Branch Manager is responsible for the pick-up and delivery of library materials throughout the Wheatland service area and assisting all Central services...

  • Manager, Branches

    6 months ago

    Saskatoon, Canada Saskatoon Public Library Full time

    **Posting Number**: 24-34 P **Status**:Permanent, Full-time **Location**:Dr. Freda Ahenakew Library **Hours of Work**:36.25 hours per week **Salary Range**: $95,208.48 - $111,872.88 annually **Closing Date**:Position will be posted until filled **About the Dr. Freda Ahenakew Library** The Dr. Freda Ahenakew Library is located at 100 - 219 Ave K S,...

  • Central Service Associate

    5 months ago

    Saskatoon, Canada Saskatoon Public Library Full time

    **Central Service Associate** **Posting Number**: 24-08 T **Status**: Temporary, Part time **Location**: Frances Morrison Central Library **Hours of Work**:36.25 hours per two weeks, Evening schedule type **Salary Range**: $46,692.24 - $56,016 annually **Position Overview** The Central Service Associate (CSA) is responsible for the daily provision of...

  • Library Assistant, Public Service

    2 months ago

    Saskatoon, Canada University of Saskatchewan Full time

    **Library Assistant, Public Service**: As one of Canada’s leading research libraries, the University Library serves as the intellectual hub of USask, providing resources, services, and spaces that facilitate inquiry, discovery, and knowledge creation. The University Library is committed to developing welcoming, responsive, and accessible services and...

  • Library Assistant, Public Service

    2 months ago

    Saskatoon, Canada University of Saskatchewan Full time

    Library Assistant, Public Service As one of Canada’s leading research libraries, the University Library serves as the intellectual hub of USask, providing resources, services, and spaces that facilitate inquiry, discovery, and knowledge creation. The University Library is committed to developing welcoming, responsive, and accessible services and...

  • Manager, Branches

    6 months ago

    Saskatoon, Canada Saskatoon Public Library Full time

    **Posting Number**: 24-35 T **Status**:Temporary, Full-time **Location**:Cliff Wright Library **Hours of Work**:36.25 hours per week **Salary Range**: $95,208.48 - $111,872.88 annually **Closing Date**:Position will be posted until filled **About the Cliff Wright Library** The Cliff Wright Library is located at 1635 McKercher Dr, in the Lakewood Civic...

  • Library Assistant, Public Service Coordinator

    1 month ago

    Saskatoon, Saskatchewan, Canada University of Saskatchewan Full time

    Job Title: Library Assistant, Public ServiceJob Summary: We are seeking a highly motivated and organized Library Assistant to join our Public Service team at the University of Saskatchewan. As a key member of our team, you will provide exceptional client-focused library services to our diverse clientele, including students, faculty, and staff.Key...

  • Library Service Coordinator

    3 weeks ago

    Saskatoon, Saskatchewan, Canada University of Saskatchewan Full time

    Job Summary:The University Library is seeking a highly skilled Library Assistant, Public Service to provide exceptional client-focused library services to the USask community and external users.Key Responsibilities:Provide operational support duties associated with the Public Service group, including circulation services, course reserves, serials and...

  • Assistant Library Supervisor

    2 weeks ago

    Saskatoon, Canada University of Saskatchewan Full time

    Assistant Dean, Collections and Discovery/Collections Strategy Librarian (tenure-track) The University Library invites applications for a full-time, tenure track Collections Strategy Librarian position, with a five-year renewable appointment to the role of Assistant Dean, Collections and Discovery Division. This position includes a research component and is...

  • Casual Service Associate

    3 months ago

    Saskatoon, Canada Saskatoon Public Library Full time

    **Posting Number**: 24-80 **Status**:Casual **Location**:All SPL Libraries **Hours of Work**: Hours of work for Casuals are not guaranteed. It is important to work often enough to maintain skills and retain familiarity with materials and procedures (~5 shifts per month). The maximum number of hours per week is 36.25. **Schedule Type**:Shifts can be...

  • Clerical Assistant, University Library Dean's Office

    6 months ago

    Saskatoon, Canada University of Saskatchewan Full time

    **Clerical Assistant, University Library Dean's Office**: As one of Canada’s leading research libraries, the University Library serves as the intellectual hub of USask, providing resources, services, and spaces that facilitate inquiry, discovery, and knowledge creation. The University Library is committed to developing welcoming, responsive, and accessible...

  • Service Enhancement

    6 months ago

    Saskatoon, Canada Saskatoon Public Library Full time

    **Service Enhancement & Project Analyst** **Posting Number**: 24-03 P **Status**: Permanent, Full-time **Location**: Alice Turner Library **Hours of Work**:36.25 hours per week **Salary Range**: $85,338.88 - $89,017.92 annually **Position Overview** Reporting to the Senior Manager, Planning & Assessment, the Service Enhancement & Project Analyst...

  • Payroll/accounting Assistant

    5 months ago

    Saskatoon, Canada Saskatoon Public Library Full time

    **Posting Number**: 24-13 P **Status**:Permanent, Full-time **Location**:Frances Morrison Central Library **Hours of Work**:36.25 hours per week **Salary Range**: $61,599.12 - $72,380.88 annually **Position Overview** The Payroll/Accounting assistant is responsible for various administrative and accounting tasks, such as data management and keeping...

  • Student Library Assistant

    3 months ago

    Saskatoon, Canada Saskatchewan Polytechnic Full time

    **Competition Number** - P15446**Posting Title** - Student Library Assistant (part-time) Saskatoon**Classification** - Band 2**Location** - Saskatchewan Polytechnic Saskatoon Campus**Other Location(s)** - Saskatchewan Polytechnic Saskatoon Campus**Building** - Saskatoon Campus, Idylwyld Dr.**Other Building** **Date Posted** - 08/29/2024**Closing Date** -...

  • Accounting/payroll Assistant

    5 months ago

    Saskatoon, Canada Saskatoon Public Library Full time

    **Posting Number**: 24-45 P **Status**: Permanent, Full-time **Location**: Frances Morrison Central Library **Hours of Work**: 36.25 hours per week **Salary Range**: $61,599.12 - $72,380.88 annually **Closing Date**: Position will be posted until filled **Position Overview** The Payroll/Accounting assistant is responsible for various administrative...

  • Financial Analyst

    1 month ago

    Saskatoon, Canada Saskatoon Public Library Full time

    **Financial Analyst** Saskatoon Public Library **Posting Number**:24-96 P **Status**:Permanent, Full-time **Location**:Frances Morrison Central Library **Hours of Work**:36.25 hours per week **Salary Range**:$85,388.88 - $100,334.40 **Closing Date**: Position will be posted until filled **Position Overview** Reporting to the Senior Manager, Finance,...

  • Library Security Officer

    5 months ago

    Saskatoon, Canada GardaWorld Full time

    **Are you ready to suit up?** If you are looking for your next professional challenge, we have an opportunity for you! As a Library Security Guard, you will play a key role in the day-to-day operations and safety of one our biggest clients! We provide people with growth opportunities, 30% of our frontline employees are promoted to become part of our...

  • Human Resources Consultant

    5 months ago

    Saskatoon, Canada Saskatoon Public Library Full time

    **Posting Number**: 24-30 P **Status**:Permanent, Full-time **Location**:Frances Morrison Central Library **Hours of Work**:36.25 hours per week, hours varied as needed **Salary Range**: $85,388.88 - $100,334.40 annually **Closing Date**:Position will be posted until filled **Position Overview** In consultation with the Director, Human Resources, this...