Residential Construction
3 weeks ago
**The Opportunity**
**The Role**
- Organizing and maintaining all homeowner PDI, 30-Day & Year-End warranty items
- Liaising with homeowners regarding their concerns and warranty items, ensuring that a professional and positive relationship is maintained
- Take ownership of homeowner issues and actively assist in driving a resolution
- Ensuring that the warranty items are addressed in a prompt and professional manner
- Assist in the PDI process, as required
- Preparing homes on closing day
- Keep records of customer interactions, processing accounts and file documents
- Assist site staff in the coordination of trades to complete warranty items
- Ensure that you are up-to-date with current Tarion Guidelines and to attend Tarion Builder Update meetings
- Review the quality-of-service work when required
- Enthusiastic individual who enjoys a fast-paced environment with a residential builder
- Must be able to work independently, self-starter, and in a team environment
- **Must have knowledge of the Tarion Warranty**:
- Knowledge of Newstar an asset but not necessary
- Available to work on a construction site Monday to Friday; day shift
- Reliable individual must have their own vehicle
- Proven effective communication skills, both verbal and written
- Conflict resolution capabilities a must
- Related experience in the construction industry is a strong asset
- Basic understanding of MS Office
- Ability to effectively problem solve
**The Company**
We are a leading-edge and award-winning luxury residential home builder with an outstanding team that takes pride in building well-made and elegantly crafted homes in the most desirable locations across the GTA.
- If you match the criteria above, please apply Or if you know someone who matches the job description, please forward our job posting to them._
- We thank all those who are interested however only those chosen for an interview will be contacted. No phone calls will be accepted._
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Oakville, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Tarion Warranty: 2 years (required)
- Residential construction: 2 years (required)
- Client Support: 3 years (required)
Work Location: In person
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