
Guest Support
3 weeks ago
Nomina Wellness Inc. is looking for an experienced support person for our clinical office in Courtenay. The duties for the guest support include but are not limited to:
- Flexibility and strong leadership skills are key for this part-time to full time role.
- Hours worked may vary and will include evenings, week-ends and include some early morning hours or late evening hours if required to drop off or pick up clients at the airport.
- Co-ordination of and driving clients to various appointments to include but not limited to driving to and from clinic, various appointments as arranged, yoga, gym and other outings.
- Prepare client binders and process intake documents for incoming clients in advance of their arrival - attention to detail and compliance is required.
- Do client intakes as part of the admissions process in accordance with Nōmina’s policies and procedures.
- Accurately record information as required.
- Photocopying, filing, data entry support as needed.
- Provide support with respect to the calendar of incoming and departing clients to ensure there are no overlaps and to be able to report the availability of beds when asked.
- Reconcile receipts and provide bookkeeping support as required.
- Track incidental expenditures.
- Provide support and service to clients as requested while adhering to Nōmina’s policies and procedures.
- Schedule (and participate in if scheduled) client outings over the weekend - which may include activities such as: hiking, rock climbing, kayaking, whale watching, going to the beach, zip-lining, skiing, snowboarding, snowshoeing, cultural activities in the Comox Valley and so on.
- Co-ordinate client visits with family members/friends in accordance with Nōmina’s policies and procedures, drive clients to the clinic to meet family members/friends and arrange to pick clients up at the end of the scheduled visit.
- Co-ordinate client phone calls or Zoom calls as required.
- Provide cross training and orientation to new hires if or as applicable.
- Assist in co-ordinating staff and staff scheduling as needed.
- Provide additional HR supports as required.
- Provide support to the clinical team and/or support team members as needed.
- Valid Driver’s License is a requirement.
**Job Types**: Full-time, Part-time, Permanent, Casual
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
**Experience**:
- administrative assistant: 1 year (preferred)
Work Location: In person
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