Manager, Grm Business Management

3 weeks ago

Toronto, Canada Royal Bank of Canada Full time

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

Manager, GRM Business Management

Business Management
- Fulfill on key activities in the Business Management Office Operations (e.g. facilities management, asset management, management of the ERA program, being first point of contact for GRM Business Management inquiries, support the investigation and resolution of escalations, communication of Compliance monitoring policies and support the audit of internal controls related to policies managed).
- Support the Business Management Office Operations while continually looking for opportunities to increase operational efficiency and cost savings.
- Identify and recommend changes and ideas to support process simplification efforts and employee experience improvements.
- Planning and execution of special events and team communications.

Developing, Analyzing and Reporting
- Extract, consolidate and validate multiple sources of data (e.g. occupancy, HR resources, transit/FiBRS, real estate, R2P, technology, etc) to support adhoc business management requests, and performance management reporting.
- Support the reporting cycle by developing, analyzing and reconciling management reports (e.g. resource reports, Return to Premise dashboard, Return to premise exceptions report, adhoc inquiries), and provide proactive advice to GRM peers on any exceptions data.
- Ensure the integrity, accuracy and completeness of occupancy data and provide proactive advice on any savings opportunities or efficiencies.

Delivery & Execution
- Manage real estate related projects and GRM business management initiatives which includes coordinating with stakeholders, planning, tracking, delivering, executing and reporting.
- Facilitator to cross-GRM Business Managers and workspace analysts including the preparation and delivery of presentations to variance audiences (i.e. business, functional and technology partners)
- Support Director, GRM Business Management in the execution of GRM Business Management operations, real estate strategy and design

**Job Summary**
- The Manager, Business Management, will be key in supporting Group Risk Management (GRM) management requests by developing performance reports, fulfilling adhoc business inquiries, and analyzing and consolidating management data.
- This role will implement and maintain an efficient and effective administrative center of expertise within GRM - responsible for supporting business management related initiatives, from planning to execution; providing operational support to GRM, and maintaining established service standards and be accountable for mitigation of operational risk within GRM.

**Address**:
TORONTO, Ontario, Canada

**City**:
CAN-ON-TORONTO

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Group Risk Management

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2023-01-10-08:00

**Application Deadline**:
2023-01-29-08:00

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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