Solutions Development Specialist

1 month ago


Toronto, Canada Softchoice Full time

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

**The impact you will have**:
Do you have a strong desire to lead the charge in shaping the future of technology solutions? Are you eager to collaborate with cross-functional teams, champion innovation, and drive real business impact? If so, we have an exceptional opportunity for you to take on the role of Solutions Development Specialist.

In this pivotal role, you will be at the forefront of our Managed Service technological evolution. Your core responsibilities encompass bridging the gap between business and technology, ensuring that our services meet stringent requirements, establishing efficient processes and frameworks for delivering top-notch solutions and planning and executing solution development frameworks. Your guidance will be instrumental in positioning our organization for success in a fast-paced and dynamic managed services environment.

**What you'll do**:

- Assist in the documentation of service architecture requirements (technical and business).
- Collaborate with business stakeholders to gather and analyze requirements for services.
- Lead solution development framework planning and management activities.
- Plan and support the testing and quality assurance process.
- Develop and support solution processes and training.
- Work with architects and engineers to ensure that solutions meet business and technical requirements.
- Plan and manage Proof of Concepts that align with the solution objectives.
- Analyze and report on the performance of PoC for general release viability.
- Work with other teams as a technical conduit for the Solutions Development team.
- Collaborate with internal stakeholders to ensure the evolution of service offering development by gathering EX and CX feedback to incorporate into CSI.
- Develop, deliver, and support training plans, material and resources for team members aligned to business needs and professional growth objectives.
- Work with existing Operations and Delivery to create and maintain current knowledge articles and process documentation as an output of solution development, NSI and CSI.
- Experience in strategic technology planning, execution, and policy development.

**What you'll bring to the table**:

- 5+ years of experience in project management, particularly in complex cloud environments.
- 3+ years’ experience delivering large and complex projects - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact.
- ITILv4 certification required.
- Knowledge of cloud technologies and service development concepts.
- Strong understanding of services and solutions delivery models.
- Strong analytical and problem-solving skills.
- Strong business analysis and planning skills.
- Ability to understand and address customer needs.
- Excellent communication and interpersonal skills.
- Experience with project management methodologies.
- PMP or Agile certifications are not required, but valuable.
- Fundamental cloud certifications are not required, but valuable.
- Strong organization skills and attention to detail.
- Self-interest in maintaining updated knowledge with technology (industry) best practices.
- Ability to work independently with mínimal supervision.
- Positive attitude with creative thinking.

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

**Why people love working here**:

- We offer hybrid and remote working opportunities.
- Comprehensive benefits from day one of employment.
- We offer meaningful work and opportunities for career growth.
- Our team members have 2 paid volunteer days per year to give back to a cause of their choice.
- We offer an opportunity to build and grow a career in the technology industry.
- Recognized as a Best Workplace in Canada by the Great Place to Work Institute for 18 consecutive years.
- Softchoice has been certified as a Great Place to Work in the United Sta



  • Toronto, Canada Red Mountain Solutions Full time

    **Who we are** Red Mountain Solutions is a leading provider of transformers, generator, chiller, panel board, substation units for customers across North America. With our headquarters in Canada and a dedicated branch in the United States, we are strategically positioned to serve the evolving needs of businesses in the energy and electrical infrastructure...

  • Product Specialist

    1 day ago


    Old Toronto, Canada RAM Software Solutions Full time

    About Us Join RamSoft (www.ramsoft.com), a collaborative and innovative medical software company headquartered in downtown Toronto that is developing and selling novel cloud-based software platforms for radiologists worldwide. We’re a global business with 200+ employees located worldwide, and we are proudly headquartered in Toronto – and we are growing...

  • Product Specialist

    1 day ago


    Old Toronto, Canada RAM Software Solutions Full time

    About Us Join RamSoft (www.ramsoft.com), a collaborative and innovative medical software company headquartered in downtown Toronto that is developing and selling novel cloud-based software platforms for radiologists worldwide. We’re a global business with 200+ employees located worldwide, and we are proudly headquartered in Toronto – and we are growing...

  • Product Specialist

    1 day ago


    Old Toronto, Canada RAM Software Solutions Full time

    About Us Join RamSoft (www.ramsoft.com), a collaborative and innovative medical software company headquartered in downtown Toronto that is developing and selling novel cloud-based software platforms for radiologists worldwide. We’re a global business with 200+ employees located worldwide, and we are proudly headquartered in Toronto – and we are growing...


  • Toronto, Canada The Salvation Army Canada and Bermuda Full time

    **IT Solution Specialist** **Location: Hybrid/Remote (Toronto)** **Division: Information Technology, Managed IT Services** **About The Salvation Army** For more than 130 years, The Salvation Army (TSA) has had the privilege of serving vulnerable people in communities across Canada and Bermuda. Last year, we helped 2.6 million people, providing...


  • Toronto, Canada Options Consulting Solutions Full time

    Training and Development Specialist Fulltime – Contract An incredible opportunity is available that will utilize your experience in learning, training and development to support an incredible group of professionals. This role will use your experience to create, implement and deliver all the organiza


  • Toronto, Canada CDW Full time

    Sales Technical jobs can be rewarding and exciting. Technology sales jobs with CDW can be doubly so as we are the technology experts' Canadian companies turn to most to solve all their IT needs. An innovative Fortune 200 leader, we believe in building meaningful customer relationships through innovative technology solutions and the dedicated efforts and...


  • Toronto, Canada TMX Group Limited Full time

    Market Solutions Specialist The Market Solutions Specialist will be responsible for providing technical support for TMX trading and market data product delivery to TMX customer base. Venture outside the ordinary - TMX Careers The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous...


  • Toronto, Canada Independent Electricity System Operator Full time

    The opportunity: Provide life cycle management of information technology solutions to the core components of IESO business related to operating the IESO Administered Markets, providing reliable operation of the electrical system (IESO controlled grid), and other corporate requirements. This role will involve providing solution and development support...


  • Toronto, Ontario, Canada Independent Electricity System Operator Full time

    The opportunity:Provide life cycle management of information technology solutions to the core components of IESO business related to operating the IESO Administered Markets, providing reliable operation of the electrical system (IESO controlled grid), and other corporate requirements. This role will involve providing solution and development support for...


  • Toronto, Canada Gibraltar Solutions Full time

    **Careers**: **Information Systems Specialist**: **Toronto, ON (or remote) | Full-time**: **Position Summary**: Gibraltar Solutions is searching for an Information Systems Specialist who will oversee the analysis, maintenance, operations, and enhancement of our key information systems. In this role, you will develop strategies for optimization and identify...


  • Toronto, Canada Mc Carthy Tetrault Full time

    Job Description At McCarthy Tétrault, we offer challenging and rewarding career opportunities and are delighted to have been selected for the eleventh consecutive year in 2023 as one of and one of . Our culture is built on professional excellence, collaboration, innovation, thought leadership and entrepreneurialism. We embrace inclusion in all its...


  • Toronto, Canada GHD Full time

    At GHD, we don’t just believe in the power of commitment, we live and breathe it every day That’s why we pledge to support and empower all of our people to make a positive impact when working with the right technology and training as you bring ideas and projects to life.  Together with your colleagues, clients and partners, you'll make an impact...

  • Solution Specialist

    4 days ago


    Toronto, Canada CDW Full time

    The Solution Specialist proactively drives revenue and profit in the assigned sales segment and/or region specific to a dedicated brand and product sets. This role works directly with CDW Account Managers, sales leadership, and partners on white space opportunities. The Solution Specialist brings together knowledge of quotes, bid opportunities, and the...


  • Toronto, Canada MJB Technology Solutions Ltd. Full time

    **Job Title**: ServiceNow Implementation Specialist - ITSM** **Location**:Remote **Job Overview**: As a ServiceNow Implementation Specialist with expertise in ITSM, you will play a crucial role in leading the implementation, configuration, and optimization of ServiceNow ITSM solutions. Collaborating closely with clients and project teams, you will leverage...


  • Toronto, ON, Canada 2i Solutions, Inc Full time

    We have an excellent 1 years contract opportunity with possible extension for a Senior Solution Architect (SAP HCM) in Ottawa/Toronto. Remote for now but may request contractors come on site on ad hoc basis. Eligible for Reliability level Federal Security clearance is mandatory. ~5+ years’ hands-on experience in SAP HCM modules, design, and...


  • Old Toronto, Canada CDW - Canada Full time

    The Solution Specialist proactively drives revenue and profit in the assigned sales segment and/or region specific to a dedicated brand and product sets. This role works directly with CDW Account Managers, sales leadership, and partners on white space opportunities. The Solution Specialist brings together knowledge of quotes, bid opportunities, and the...


  • Old Toronto, Canada CDW - Canada Full time

    The Solution Specialist proactively drives revenue and profit in the assigned sales segment and/or region specific to a dedicated brand and product sets. This role works directly with CDW Account Managers, sales leadership, and partners on white space opportunities. The Solution Specialist brings together knowledge of quotes, bid opportunities, and the...


  • Old Toronto, Canada CDW - Canada Full time

    The Solution Specialist proactively drives revenue and profit in the assigned sales segment and/or region specific to a dedicated brand and product sets. This role works directly with CDW Account Managers, sales leadership, and partners on white space opportunities. The Solution Specialist brings together knowledge of quotes, bid opportunities, and the...


  • Toronto, Canada Options Consulting Solutions Full time

    Training and Development Specialist Fulltime – Contract An incredible opportunity is available that will utilize your experience in learning, training and development to support an incredible group of professionals. This role will use your experience to create, implement and deliver all the organizations training. This role will be a combination of...