Help Desk Technician
2 weeks ago
**itle: Help Desk Technician**
**Location: Burnaby, BC**
**Duration: 3+ Years**
**Responsibilities**:
Set up user accounts and systems for new employees.
Interact with customers to troubleshoot laptop, printer, hardware, software and other peripheral device issues.
Monitor IT ticketing system for incoming requests and resolve or escalate accordingly.
Effectively manage inventory of laptops and accessories.
Demonstrate the ability to identify and solve complex problems independently and multi-task in a dynamic environment.
Experience troubleshooting and maintaining general AV and VTC setups (displays, video conferencing) Polycom, Zoom, and Google Meet.
Be part of an on-call rotation and ability to work flexible hours
**Qualifications**
**Required Skills and Qualifications**
4+ years of IT Helpdesk experience preferred.
4+ years of technical experience supporting an asset environment. consisting mainly of Mac but also including Windows and Linux.
Excellent written and verbal communication skills.
Customer-oriented and can work well under pressure.
Experience with Google Gsuite and Microsoft Office Suite.
Good understanding of Wifi, DHCP, DNS and MFA solutions.
Experience with various anti-virus, malware and endpoint security solutions.
Experience with endpoint management systems.
**Job Types**: Full-time, Fixed term contract
Contract length: 36 months
Pay: $30.00-$50.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Burnaby, BC: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Help desk: 4 years (required)
**Speak with the employer**
+91 +14703813692
-
Help Desk Support Technician
1 week ago
Burnaby, Canada SUMMIT TOOLS Full time**About Summit Tools**: We are a proud Canadian company in operation since 1993. We are well established leader in Power Tools, Power Tools Accessories, Hand Tools and other categories. We have 4 store locations, a Distribution Center and Head Office. Our stores have a wide selection of national brands with the latest products in the market. We proudly serve...
-
Help Desk Operations Manager
4 days ago
Burnaby, British Columbia, Canada BBA Consultants Full timeWe are seeking a highly skilled Help Desk Operations Manager to join our team in Vancouver, BC. As an IT Team Lead, this individual will oversee daily help desk operations, ensuring efficient resolution of technical issues and high customer satisfaction.The ideal candidate will have a strong background in IT support services, with at least 5 years of...
-
Help Desk Technician Level 2
2 weeks ago
Burnaby, Canada Prime Image Technologies Full timePrimeImage Technologies is a local, privately owned business technology solutions provider headquartered in beautiful Vancouver, BC. They support businesses across the lower mainland with an extensive portfolio of IT services and solutions. At present they seek a talented, hard-working and highly motivated Help Desk Technician (Level 2) to join their high...
-
Bilingual Help Desk Agent
3 days ago
Burnaby, British Columbia, Canada Vecima Networks Inc. Full timeJob Summary Vecima Networks Inc. is seeking a highly skilled Bilingual Help Desk Agent to join our team. As a Help Desk Agent, you will be responsible for providing technical support to our customers via phone, email, and ticketing system. You will also collaborate with internal teams to resolve hardware and software issues and develop and deliver training...
-
Help Desk Support
2 weeks ago
Burnaby, Canada Systechcorp Inc Full time**Responsibilities**: Set up user accounts and systems for new employees. Interact with customers to troubleshoot laptop, printer, hardware, software and other peripheral device issues. Monitor IT ticketing system for incoming requests and resolve or escalate accordingly. Effectively manage inventory of laptops and accessories. Demonstrate the ability to...
-
Service Desk Technician
2 weeks ago
Burnaby, Canada NTT DATA Full time**Req ID**: 68399 This position is with NTT DATA BCU, Inc. and is part of the BCGE Union. NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be We are currently seeking a Service Desk Technician - AUX to join our team in Burnaby, British Columbia (CA-BC), Canada (CA). **Purpose of...
-
Service Desk Technician
2 weeks ago
Burnaby, Canada NTT DATA Full time**Req ID**: 68400 This position is with NTT DATA BCU, Inc. and is part of the BCGE Union. NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be We are currently seeking a Service Desk Technician - AUXILIARY to join our team in Burnaby, British Columbia (CA-BC), Canada...
-
Service Desk Technician
7 days ago
Burnaby, Canada NTT DATA Full time**Req ID**: 68610 This position is with NTT DATA BCU, Inc. and is part of the BCGE Union. NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be We are currently seeking a Service Desk Technician - Auxiliary to join our team in Burnaby, British Columbia (CA-BC), Canada...
-
Service Desk Technician
7 days ago
Burnaby, Canada NTT DATA Full time**Req ID**: 68259 This position is with NTT DATA BCU, Inc. and is part of the BCGE Union. NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be We are currently seeking a Service Desk Technician - FULL TIME REGULAR to join our team in Burnaby, British Columbia (CA-BC), Canada...
-
Service Desk Technician
2 weeks ago
Burnaby, Canada NTT DATA Full time**Req ID**: 68119 This position is with NTT DATA BCU, Inc. and is part of the BCGE Union. NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be We are currently seeking a Service Desk Technician - AUX to join our team in Burnaby, Victoria, Kelowna or Prince George, British...
-
IT Support Technician
2 weeks ago
Burnaby, Canada Alexander College Full time**TITLE: IT Support Technician** **POSITION OVERVIEW**: We are looking for a full-time, permanent IT Support Technician who will be responsible for general oversight of the regular day to day functioning of IT services at one or more of the College’s campuses. The Technician is therefore the main point of contact for many employees’ IT needs on an...
-
Front Desk Administrator
4 days ago
Burnaby, Canada Nuway Counselling Full time**About Us**: We are a dedicated counselling clinic committed to providing compassionate and professional mental health services to support individuals through life’s challenges and help them manage their emotions. Our team values empathy, professionalism, and effective communication, and we are seeking a Front Desk/Receptionist who shares our...
-
Service Desk Analyst
2 weeks ago
Burnaby, Canada BC Housing Full time**Position Summary**: **SERVICE DESK ANALYST** **Job ID: 5426** **SHORT-TERM /FULL-TIME (6 MONTHS)** **LOCATION: BURNABY, BC ON-SITE** - ** Join one of BC’s Top Employers!**: - ** Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!** **BC Housing thanks all applicants for their interest; only those...
-
Service Desk Analyst
7 days ago
Burnaby, Canada BC Housing Full time**Position Summary**: **SERVICE DESK ANALYST** **Job ID: 5685** **REGULAR/FULL-TIME** **Location: BURNABY, BC** - ** Join one of BC’s Top Employers!**: - ** Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!** **BC Housing thanks all applicants for their interest; only those selected for an...
-
IT Support Technician
2 weeks ago
Burnaby, Canada Navitas Full timeNavitas is seeking to employ an **IT Support Technician** to join our North American team in Burnaby, BC, Canada. This role will initially be eligible for a hybrid work schedule (3 days in-office, 2 days remote). Future work arrangements may be altered to meet business needs. The IT Support Technician is responsible to provide high quality customer service...
-
IT Service Desk Analyst
2 weeks ago
Burnaby, Canada Tecnet Canada Inc Full time**Tecnet Canada Service Desk Analyst** **About the Company** Tecnet is the longest operating computer services company in Canada. We provide comprehensive support whether the problems are hardware, software, or networking. We have two major support centres located in Victoria and Vancouver, plus 35 Authorized Service Centres (ASCs) throughout British...
-
IT Technician
6 days ago
Burnaby, Canada Abacus Services Corporation Full timeJob Description - incredible opportunity to join a great team in a critical specialist role. - Feel valued with our competitive base salary plus incentives and benefits. - Be a part of a truly inclusive and diverse team that’s making a positive impact every day. About Great River North America: In an evolving talent market, organizations that recruit the...
-
Av Services Technician
4 days ago
Burnaby, Canada British Columbia Institute of Technology (BCIT) Full timeBCIT’s **Learning and Teaching Centre** is seeking a **regular, full-time (1.0 **FTE**) AV Services Technician**.This position is responsible for providing a wide range of audiovisual and related IT technical support services for BCIT’s main and satellite campuses. Duties include installation, trouble-shooting and maintenance of multiple product lines...
-
Front Desk Supervisor
1 week ago
Burnaby, Canada Destination Auto Group Full timeRecognized as the **2019 and 2022 Canadian Automotive Dealers Association (CADA) Laureate Award Winner for Business Innovation** and one of **Canada's Best Employers for Recent Graduates for 2024 -** **Destination Honda Burnaby** is looking for a **Front Desk Supervisor **who will assist in guiding, supervising, and engaging our front desk and sales lot team...
-
Service Desk Analyst
4 days ago
Burnaby, Canada British Columbia Institute of Technology (BCIT) Full timeBCIT’s** Information Technology Services**department is seeking a **regular, full time (1.0**FTE**) Service Desk Analyst (Tier 3/Senior).**The IT Services department requires a confident, customer-oriented, resourceful, and enthusiastic Senior Systems Analyst (SSA) to function as part of their Service Management - Service Desk Team. IT Services is a...