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Front Desk Executive

4 months ago

Gimli, Canada Aurora Recovery Centre Full time

General: Reporting to the Office Manager, the Receptionist is responsible for providing general administrative and clerical support services in a manner consistent with the philosophy and intent of Aurora Recovery Centre (ARC).

**Responsibilities**:
Answer, screen and forward any incoming phone calls while providing basic information as needed.

Maintain security by following procedures for opening and closing the facility and managing agitated members.

Greet persons entering the organization, ensure visitor log is completed, and direct to the correct destination.

Take and relay messages in a timely, legible, and coherent manner.

Prepare correspondence and documents as directed.

Schedule and book appointments and counselling rooms thru maintenance of the electronic appointment calendar.

Organize conference and meeting room bookings, as needed.

Monitor and maintain office equipment and advise Office Coordinator of issues.

Control inventory relevant to the Reception Area and advise Office Coordinator of needs.

Perform other clerical receptionist duties such as filing, photocopying, collating, faxing, receiving and sorting mail and deliveries.

Maintain cleanliness of reception area an mail room.

Assist with supply orders and inventory, tuck shop sales.

Assist with IT issues.

Qualifications:
Possess a High School Diploma or equivalent.

Knowledge of administrative and clerical procedures.

Proficiency with Microsoft Office Suite.

Competent keyboard and switchboard skills.

Solid verbal and written communication skills.

Be resourceful and proactive in dealing with issues that may arise.

Organize, prioritize, and work well under pressure.

Possess a professional presentation with a customer service orientation.

Awareness of and commitment to member confidentiality.

IT experience is an asset.

Physical Demands and Working Conditions:
Must be in good physical and mental health. May encounter aggressive and/or agitated patients/visitors/staff. May be exposed to infectious diseases, blood and body fluids, toxic materials, noise, allergens, and physical and emotional stress. May be occasionally required to work extended hours.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 16 - 40 per week

**Salary**: $14.11-$17.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site gym
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability

Work Location: In person