Front Desk Clerk, Hotel
6 months ago
Education:
- Expérience:
**Education**:
- Secondary (high) school graduation certificate
**Tasks**:
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
**Personal suitability**:
- Client focus
- Excellent oral communication
- Excellent written communication
- Reliability
- Team player
**Experience**:
- Experience an asset
**Support for persons with disabilities**:
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
**Support for newcomers and refugees**:
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
**Support for youths**:
- Provides awareness training to employees to create a welcoming work environment for youth
**Support for Veterans**:
**Support for Indigenous people**:
- Facilitates access to Elders who can offer support and guidance to Indigenous workers
**Support for mature workers**:
- Applies hiring policies that discourage age discrimination
**Supports for visible minorities**:
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 to 40 hours per week
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