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Case Processor Assistant

1 month ago

Richmond, Canada Terry Liu & Assoicates Ltd. Full time

Responsibilities:

- Assist the senior case processors in preparing submission documentation.
- Establish positive and professional communication channels with clients to understand their needs and expectations.
- Collaborate closely with other team members to ensure seamless coordination.
- Build and maintain long-term client relationships to ensure satisfaction with services.
- Complete tasks assigned by the supervisors as needed.

**Requirements**:

- Bachelor's degree or higher,
- Background in business, accounting, MBA, or related fields is a plus.
- Excellent communication skills for effective interaction with the team and clients.
- High emotional intelligence, adept at interpersonal communication, and effective problem-solving.
- Detail-oriented with strong analytical skills.
- Diligent and conscientious work attitude.
- Outstanding organizational and time management skills to handle multiple tasks effectively.
- Sharp insight into client needs to provide an excellent customer service experience.
- Fluent English communication skills.
- Prior experience of one year or more in the immigration industry is a plus.
- Canadian permanent residents are given priority.

**Salary**: To be discussed based on work experience.

**Salary**: $16.75-$22.00 per hour

Expected hours: 40 per week

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person

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