Groups Sales Costing Agent

4 weeks ago


Toronto, Canada Sunwing Travel Group Full time

**Groups**
**Sales**
**Costing**
**Agent**

**About Us**:
***

**Click here** to learn more about our Safe with Sunwing commitment and how Sunwing is keeping its employees and customers safe.

**The Opportunity**

You will provide excellent customer service while generating new sales through relationship building, the growth of customer loyalty, and product knowledge In this role, you will accurately cost incoming quotes while providing product options and promotional information in provided targeted timelines. The role will report to the Group Sales Support Supervisor.
- **
Schedule**: Full time, 35 hours a week
- ** Shift**: Variable and dependent on business needs
- ** Business Hours**: Monday to Friday from 9am to 8pm
- **Work Location**: Blend of Remote Work and In Office, based on a set schedule

**What You’ll Be**
**A**
**Part Of**
- Grow your career with challenging and rewarding work that makes a difference
- Opportunity to give back through our social responsibility initiatives
- Work with a fun, passionate, travel-loving team
- Open concept, collaborative workspace
- Milestone Celebrations - Weddings, birthdays, babies, promotions, hellos and goodbyes, celebrations of any kind
- Sponsored events, lunches, and giveaways
- Fresh Café with delicious snacks and meals at a subsidized rate
- Great travel perks
- Roof top terrace in the summer
- Free Parking

**What **You’ll** Do**:

- Cost and issue daily quotes assigned accurately within 24 hours of receipt using Payload Guidelines
- Administer all aspects of incoming Instant Group Quotes
- Ensure pricing is competitive by researching distribution channels
- Prioritize quotes to maximize conversion
- Complete follow-up calls for pending quotes
- Answer Groups’ telephone queue line in a timely manner and providing quotes if necessary or assisting in Groups administration
- Maintain product knowledge and participate in ongoing training

**What **You’ll** Need**:

- Diploma in Travel OR 2 years of work experience in the travel industry is an asset
- Strong time management skills with the ability to multi-task and prioritize
- Strong Customer service skills; the ability to adjust to the needs of the customer in each call
- Experience with Microsoft Office

**At**
***
**Sunwing**
**, diversity is important to us.**
**Click here**
**to learn about how Diversity and Inclusion has always been, and continues to be, a top priority for us.**
***
**position,**
***
**arozario



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