Group Sales Agent Yyz

3 months ago


Toronto, Canada Sunwing Travel Group Full time

**Group Sales Agent**

**About Us**:
***

**The Opportun**
**i**
**ty**:
Under
**Sunwing**
**Vacations**, we are looking for a
**Group sales agent** to join us in making vacation dreams come true. As the
**Group sales supervisor **and will be located in
**Montreal**
**, Qc**.

**What You’ll Do**:

- Respond to incoming calls and assist with product and service inquiries
- Up sell and cross-sell on each call, using the key product and promotional information provided
- Sell optional extras such as group seating, Elite Plus, excursions, gift certificates and insurance
- Fill-in for Group Sales Representative absences as directed by Supervisor
- Maintain product knowledge and participate in ongoing training
- Other duties as assigned

***
**What You’ll Need**:

- Up to 1-year in customer service or related experience
- Excellent communication skills and enjoys working directly with customers
- Detail-oriented, organized and capable of multi-tasking
- Demonstrates initiative with problem-solving and decision-making skills
- Ability to work well under pressure, be flexible, reliable & prioritize workload
- Knowledge of Soft Voyage TTS is an asset.
- OPC certification is required.

***
***
**W**
**hat We Offer**:

- Remote and/or Hybrid Work Opportunities
- Great travel perks
- _ Goodlife_ Corporate Discount
- Comprehensive benefits package
- RRSP Matching Program
- Growth opportunities
- Free Parking
- Open concept, collaborative workspace
- Fresh Café with delicious snacks and meals at a subsidized price
- Opportunity to give back through our social responsibility initiatives.

**Diversity, equity, and inclusion - **Diversity makes us EPIC; we strive to foster a culture where employees feel uniquely themselves and part of a team.
**Violence and harassment prevention and response**
**- **We partnered with White Ribbon to help us create a survivor-centric, trauma informed policy and educational programs used by all our divisions.
***
**Total wellbeing**
**- **Our approach is for holistic opportunities to help employees Be EPIC and Be Well.
** Learning and development - **Our offerings are focused on the development of competencies, personal leadership, and leadership in groups and teams.


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