Sccm Administrator

6 months ago

Ottawa, Canada Sophus Info Full time

Position Role/Tile: Velox_WS_Desktop SCCM/Imaging Specialist (Consultant)

Location: Ottawa

Is this an onsite role? Yes 100%

Reliability Clearance Required

Covid Vaccination: Yes

**Responsibilities**:
Job Summary

Job Responsibilities
- Diagnose and resolve hardware and software issues in a timely and professional manner
- Provide support to Desktop build engineers
- Monitor and maintain the security and performance of laptops and desktops, including antivirus, updates, backups, and encryption
- Document and report any incidents, problems, or requests using the ticketing system
- Coordinate with other IT staff and vendors to ensure the quality and availability of IT services
- Stay updated on the latest technologies and best practices in desktop support

Job Requirements
- Associate degree or higher in Computer Science, Information Technology, or related field
- At least 2 years of experience in desktop support or similar role
- Strong knowledge of Microsoft Windows 11, SCCM, Office 365, Active Directory, laptop and desktop hardware, software, and peripherals
- Ability to troubleshoot and resolve technical issues in a fast-paced environment
- Excellent customer service and communication skills, both verbal and written
- Fluent in both French and English
- Must be able to work on site and travel to different locations as needed

Technologies Required
- Microsoft System Center Configuration Manager (SCCM)
- Windows 10/11
- Active Directory & Group Policy
- Office 365 & Intune
- Desktop/Laptop Hardware
- Application Packaging
- Microsoft Security Updates, Antivirus & Disk Encryption
- Seniority LevelMid-Senior level
- Industry
- IT Services and IT Consulting
- Employment TypeContract
- Job Functions
- Consulting
- Skills
- Microsoft Endpoint Configuration Manager
- Windows 11
- Application Packaging
- Active Directory
- Office 365
- Desktop Computers

**Salary**: $35,045.11-$82,677.40 per year

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- system administration: 1 year (preferred)

Ability to Commute:

- Ottawa, ON (required)

Ability to Relocate:

- Ottawa, ON: Relocate before starting work (required)

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