Product Owner/identity and Access Management

2 days ago

Ottawa, Canada EDC Full time

**Posting Date**: Dec 17, 2024, 2:46:00 PM

**Primary Location**: Ontario-Ottawa

**Job Type**: Permanent

**Schedule**: Full-time

Export Development Canada (EDC) is a financial Crown corporation dedicated to helping Canadian businesses make an impact at home and abroad. EDC offers financial products and knowledge to help Canadian businesses confidently enter new markets, reduce financial risk, and grow their business.

When you join our team, you’ll be helping Canadian businesses learn the endless possibilities that open to them through export and help bring their vision, passion, and innovation to the world. Your knowledge and expertise will support more than 25,000 Canadian businesses and their customers in as many as 200 markets worldwide. You’ll work amongst the best and brightest in an inclusive, collaborative environment that fosters professional development and success. And you’ll know that you’re making an impact every day - for businesses, for Canada and for the people you work with.

Are you ready to make an impact? Join EDC, recognized as a Top 100 and Top Family-Friendly Employer, as we take on the risk so Canadian businesses can take on the world. #LI-Hybrid

**Team & Job Overview**

The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC:

- Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC’s 2030 business transformation.
- Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitates its execution across all domains in the organization.
- Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade.
- Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.

The Infrastructure and Platform Enablement team within the DTS group EDC focuses on enabling cloud computing engineering and Identity and Access Management (IAM) platform that support enterprise solution development and fostering positive relationships with business lines to improve their technology experience.

**Key Responsibilities**
- Own EDC’s Identity and Access Management technology and be responsible for all aspects of the platform
- Define and establish the platform framework, implement, and manage the platform including establishing metrics, Service Level Indicators (SLIs) and Objectives (SLOs)
- Grow the platform as needed to ensure EDC achieves its desired outcomes in collaboration with the business capability owner
- Lead Operating Systems (OS) management capability by overseeing the development, deployment, and maintenance of the operating system infrastructure, ensuring it meets the organization’s performance, security, and compliance standards
- Collaborate with architects, technical product leads, product owners, scrum masters, engineers, and other internal stakeholders
- Take a leading role in embracing IT transformation and building a resilient support organization
- Report out on the platform metrics and conduct regular operational reviews with stakeholders

**Screening Criteria**
- University degree or college diploma in Computer Science, Information Systems, Engineering or related field
- Minimum 7 years’ experience working with IAM Platforms in Identity lifecycle management, Authentication, Authorization, IGA, PAM, Federation, Monitoring, Auditing and Incident response
- Experience working in an Agile methodology regarding platforms, products, and services, including establishing, service channels, metrics, service levels and service availability
- Experience with working on Windows and Linux Operating System image creation, hardening, and patching
- Experience with Linux Operating Systems, configuration and management
- Experience with managing Microsoft Active Directory (AD) and Domain Controllers, including but not limited to administration, maintenance, and monitoring
- Experience in managing Certificate Lifecycle Management capabilities
- Experience with annual budgeting and planning exercises
- Experience in managing staff and services providers and third-party support providers
- Strong communication and analytical skills

**Assets**
- Microsoft 365 Certified: Any Associate
- Microsoft Azure Solutions Architect (AZ-305 and/or AZ-900)
- Experience managing IT vendor relationships
- Experience with Microsoft Active Directory, Microsoft Azure AD, Azure B2C, Microsoft SCCM and Azure Monitor, and ServiceNow
- Experien

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