Parks Ambassador, Supervisor

2 months ago

Milton, Canada Conservation Halton Full time

Conservation Halton was created to protect, restore and manage the natural resources in our watershed but we have grown to become so much more. Today, we protect our communities and conserve our natural environment through planning, education and recreation and to support our partners in the creation of sustainable communities within our watershed.

We are looking to build our team with the kind of inspired, ambitious, and strategic people that are not satisfied with the status quo, are excited by the opportunity in every challenge and are driven by meaningful, measurable results. If you are looking to join an environmentally focused and socially conscious community organization, then we are looking for you

Conservation Halton is proud to be recognized as one of Hamilton-Niagara’s Top Employers.

**Department**:Programs & Services

**Type of Contract**:Contract, Seasonal

**Work Location**:Milton, ON, L9E 0C6

**CH Site**: All CH Parks, Primarily Glen Eden

**Posting Start Date**: November 4, 2024

**Posting End Date**: December 11, 2024

**Your Opportunity**:
The primary responsibilities of this position include:

- Provide supervision and leadership for the Parks Ambassador team. The Supervisor will play an active role alongside their team in supporting the guest experience, and is responsible for the training, scheduling, and performance related efforts for the team.
- Accountable for the decisions and actions of the Ambassador team, they lead through active mentoring, and modeling of efforts provided to Ambassadors in pre-season and on the job settings.
- Parks Ambassadors serve as point of contact for guests, providing professional, friendly, and knowledgeable interactions. They help to maximize the guest experience by being informed of park events, policies, and procedures, and are actively engaged with all supporting departments at the parks.
- Support all departments by assisting guests with information, questions, and concerns.
- Working cross departmentally, the Parks Ambassadors support all departments by helping to expedite lineups, clear bottlenecks, respond to guest questions and concerns, or assist in resolving unique or complex challenges in efficient ways.
- Support Lifts & Visitor Service Teams with the guest experience relating to resolving lift pass issues relating to fraud and other issues
- Contribute to a positive guest experience through active problem-solving. Park Ambassadors look for creative solutions to address guest challenges, recognizing opportunities to improve a guests visit through cross selling of services or providing alternative solutions when current offerings or capacity cannot meet initial requests.
- Problem solving and managing challenges in a fast paced and busy environment will be a consistent responsibility in this role. Ambassadors must be solutions focused with an eye for creativity and quality of the guest experience.
- Work in accordance with the Conservation Halton’s Safety Policies & Procedures and the Occupational Health and Safety Act and Regulations and all other related manuals.
- Other duties as assigned.

**Your Qualifications**:

- Proven experience in a leadership role for customer service focused staff.
- 3 years experience working in parks or resorts settings similar to Glen Eden
- Solutions focused with a customer service mindset. You are observant and proactive, with an eye for creative problem solving in managing guest interactions and internal/external stakeholders
- Must have strong decision-making skills, able to make informed decisions quickly and feel empowered to serve the customer better, escalating appropriately when required.
- A quick learner who can adapt to changing situations.
- Strong communication and interpersonal skills. Ability to collaborate across multiple departments.
- Ability to handle difficult situations while remaining calm under pressure
- Ability to manage multiple priorities in an outdoor, busy, and fast paced environment.
- Ambassadors will be required to work during peak operational times including weekends, holidays, and some evenings. Ability to work flexible shifts with varying hours, depending on visitation levels.
- Able to lift up to 40 pounds, stand, and walk for long periods of time
- A valid Ontario Drivers Licence, minimum Class “G”, with a satisfactory Driver’s Abstract is required. _*Abstract completed by Conservation Halton_.
- Standard First Aid & CPR an asset

**Your Reward**:

- Starting at $21.73 per hour
- Part time and full-time hours available; hours may vary depending on availability
- The position’s expected start date is November 30, 2024
- You will work in an inspiring setting with views of the Niagara Escarpment and no traffic lights for several miles
- You will work with a creative, talented and solutions-focused team
- You will work for an organization that provides flexible work arrangements and places tremendous value on professional development and wellness of its emplo

  • Parks Ambassador

    2 months ago

    Milton, Canada Conservation Halton Full time

    Conservation Halton was created to protect, restore and manage the natural resources in our watershed but we have grown to become so much more. Today, we protect our communities and conserve our natural environment through planning, education and recreation and to support our partners in the creation of sustainable communities within our watershed. We are...

  • Terrain Park Supervisor

    3 months ago

    Milton, Canada Conservation Halton Full time

    Conservation Halton was created to protect, restore and manage the natural resources in our watershed but we have grown to become so much more. Today, we protect our communities and conserve our natural environment through planning, education and recreation and to support our partners in the creation of sustainable communities within our watershed. We are...

  • Temporary Parking Enforcement Operative

    3 months ago

    Milton, Canada GardaWorld Full time

    **What's in it for you?**: - We offer competitive wages & comprehensive health benefits - Uniform provided free of charge - Opportunities to grow alongside GardaWorld - Continuing education through GardaWorld Campus like Use of Force training As a working professional for the city, you will ensure that the people are following the rules. The parking law...

  • Café Supervisor

    6 months ago

    Milton, Canada Chudleigh's Blossom Cafe Full time

    Chudleigh’s Blossom Café is located in Historic Downtown Milton and offers a quaint place to relax and enjoy our signature desserts and beverages year-round. More than preparing great beverages and desserts, our café team members pride themselves on connecting with every customer and the community. We are seeking a dynamic and experienced Assistant...

  • Kitchen Supervisor

    6 months ago

    Milton, Canada Chudleigh's Apple Farm Full time

    Chudleigh's Apple Farm Is looking for a **Kitchen Supervisor** to join our team for the summer and fall season! **Availability: May 21st until October 31st**. Are you passionate about creating unforgettable experiences and working outdoors? Join us at Chudleigh's Farm, where our journey began on the family apple farm in Milton, in 1967. Since then, we've...

  • Retail Supervisor

    6 months ago

    Milton, Canada Chudleigh's Apple Farm Full time

    Chudleigh's Apple Farm Is looking for a **Retail Supervisor** to join our team for the summer and fall season! **Availability: May 29th until October 31st.** Are you passionate about creating unforgettable experiences and working outdoors? Join us at Chudleigh's Farm, where our journey began on the family apple farm in Milton, in 1967. Since then, we've...

  • Kitchen Supervisor

    6 months ago

    Milton, Canada Chudleigh's Apple Farm Full time

    Chudleigh's Apple Farm Is looking for a **Kitchen Supervisor** to join our team for the summer and fall season! **Availability: May 21st until October 31st**. Are you passionate about creating unforgettable experiences and working outdoors? Join us at Chudleigh's Farm, where our journey began on the family apple farm in Milton, in 1967. Since then, we've...

  • Duty Manager/supervisor

    6 months ago

    Milton, Canada Daata Grill Full time

    We at Daata Grill strive to provide our customers with the best experience possible. We are looking for individuals that share the same mindset. Daata grill is a combination of a full-service and takeout restaurant. As the position supervisor, you will have to oversee the employees working during your shift. You must enforce company policies, ideas and deal...

  • Restaurant Supervisor

    6 months ago

    Milton, Canada Chudleigh's Apple Farm Full time

    Chudleigh's Apple Farm Is looking for a **Food Services Supervisor** to join our team for the summer and fall season! **Availability: May 21st until October 31st** Are you passionate about creating unforgettable experiences and working outdoors? Join us at Chudleigh's Farm, where our journey began on the family apple farm in Milton, in 1967. Since then,...

  • Operations Supervisor

    3 months ago

    Milton, Canada Champs Family Entertainment Centre Full time

    **About us** Champs Family Entertainment Centre is a small business in Milton, ON L9T 1Y8. We are professional, agile and professional. Our work environment includes: - Modern office setting - Food provided Job Summary: We are seeking an experienced Operations Supervisor to join our team. The Operations Supervisor will be responsible for overseeing daily...

  • Afterschool Program Supervisor

    6 months ago

    Milton, Canada Martial Arts School Full time

    We are Milton's original Martial Art Afterschool Program, 5200 sqft state of the art facility, serving the community for several years. We are looking to add another member to our fun, up-beat team here. Just a few reasons to join our amazing team include a friendly casual work environment, creative independence, consistent hours, optional additional hours...

  • Admissions Supervisor

    7 months ago

    Milton, Canada Chudleigh's Apple Farm Full time

    Chudleigh's Apple Farm Is looking for an **Admissions Supervisor** to join our team for the summer and fall season! **Availability: May 24th until October 31st.** Are you passionate about creating unforgettable experiences and working outdoors? Join us at Chudleigh's Farm, where our journey began on the family apple farm in Milton, in 1967. Since then,...

  • Café Supervisor

    7 months ago

    Milton, Canada Chudleigh's Blossom Cafe Full time

    **Chudleigh’s Blossom Café** is currently seeking a dynamic and experienced **Café Supervisor** to join our dedicated team! Discover the charm of Chudleigh’s Blossom Café, nestled in the heart of Historic Downtown Milton, where customers savor our signature desserts and beverages in a cozy and inviting atmosphere. Beyond preparing great beverages and...

  • Production Supervisor

    3 months ago

    Milton, Canada Wilcox Bodies Limited Full time

    **Summary of Responsibilities**: Supervisors are a critical component of efficient and profitable production. At Wilcox the supervisors are part of the production team creating the constant connection between planning and execution. On a daily basis the supervisor manages the team members in each area of expertise. Assigning work, communicating...

  • Café Supervisor

    6 months ago

    Milton, Canada Chudleigh's Blossom Cafe Full time

    **Chudleigh’s Blossom Café** is currently seeking a dynamic and experienced **Café Supervisor** to join our dedicated team! Discover the charm of Chudleigh’s Blossom Café, nestled in the heart of Historic Downtown Milton, where customers savor our signature desserts and beverages in a cozy and inviting atmosphere. Beyond preparing great beverages and...

  • Certified Dental Assistant

    6 months ago

    Milton, Canada 123Dentist Full time

    The team at **Milton Pediatric Dentistry** located in Milton, Ontario is looking for a passionate, hard-working Certified Dental Assistant on a part-time basis. The ideal CDA for our practice values playing their part for the team, to equip the Dentist through providing outstanding treatment assistance and preparing the treatment room and dental...

  • Café Supervisor

    6 months ago

    Milton, Canada Chudleigh's Blossom Cafe Full time

    Chudleigh’s Blossom Café is located in Historic Downtown Milton and offers a quaint place to relax and enjoy our signature desserts and beverages year-round. More than preparing great beverages and desserts, our café team members pride themselves on connecting with every customer and the community. We are seeking a dynamic and experienced Supervisor/Key...

  • Cook

    7 months ago

    Milton, Canada Woodbine Entertainment Full time

    **This unionized position provides access to a full benefits plan, pension, discounts on food, free parking and other perks.** **This is a unique opportunity for Cooks to maximize their potential in one of the best dining spots in the Milton area. Our business is booming and this is an amazing opportunity to advance your career working with the best in the...

  • Certified Dental Assistant

    6 months ago

    Milton, Canada 123Dentist Full time

    The team at **Towne Dental** located in Milton, Ontario** is looking for a passionate, hard-working **Certified Dental Assistant** on a **full-time** **basis. The ideal CDA for our practice values playing their part for the team, to equip the Dentist through providing outstanding treatment assistance and preparing the treatment room and dental...

  • Kitchen Supervisor/line Cook

    6 months ago

    Milton, Canada Turtle Jack's - Milton Full time

    We are seeking new team members to provide a premium cottage experience to our guests. Turtle Jack’s team members are genuine, loyal, fun, friendly and love living the cottage lifestyle. With Turtle Jack’s you will part of a family and be rewarded for your hard work with competitive wages, professional development, room for advancement, and some super...