Registration Lead

3 weeks ago

Edmonton, Canada Alberta College of Pharmacy Full time

**Term**: 16-months (parental leave coverage)

**Location**: Edmonton, AB

**Schedule**: Monday to Friday - 37.5 hours per week

**Key responsibilities**

**Program leadership**
- Design, develop, and implement entry to practice or licensure program(s) in collaboration with the other ACP departments, as appropriate.
- Ensure programs adhere to curriculum and assessment development processes as directed by the competence and registration directors.
- Ensure the program is current, accurate, and practical, and incorporates principles of equity, diversity, inclusion, and accessibility.
- Perform ongoing program evaluation as part of continuous improvement to ensure relevance, validity, reliability, and effectiveness as directed by the competence and registration directors.
- Manage troubleshooting efforts for issues that occur within the program(s).
- Develop and deliver program training. Adapt delivery of training based on audience and individual learning needs.
- Provide oversight of program engagement and ensure compliance with expectations.
- Manage any contracts required to develop, implement, or maintain the program(s).

**Operations**
- Review cases of non-compliance in collaboration with other departments.
- Draft and issue non-compliance and warning letters; enforce compliance and ensure resolution is achieved.
- Draft and issue registration correspondences (e.g., refusal, conditions), and professional undertaking agreements, as directed by the registration director; and enforce compliance.
- Review and manage registrants and pharmacies with conditions, stipulations, and under professional undertaking agreements. Monitor for compliance in collaboration with other departments.
- Maintain and coordinate the implementation of department policies and procedures.
- Engage with other departments regularly to collaborate, facilitate, and maintain mutual understanding of legislation, policies, procedures, trends, and issues. Collaborate on cross-departmental projects as appropriate.
- Develop tools and resources to support regulated members, licensees, and proprietors in understanding and adhering to the legislative framework.

**Other**
- Prepare reports and correspondence to support the registration director.
- Prepare environmental scans and literature reviews, research, analyze, and draft documents to support legislative or policy analysis of registration or licensure-related issues.
- Respond to inquiries from the public and registrants in an efficient, effective, and compassionate manner.
- Collaborate with other team members to facilitate educational activities at ACP that support learners (e.g., pharmacist students, summer students, etc.).
- Other duties as required.

**About you**
- You’re a skilled communicator who is clear, effective, and respectful in all forms of communication. You use compelling communications to reinforce messages or build buy-in and can influence others.
- You have strong planning skills with the ability to create complex plans, organize resources, and ensure completion on schedule and within budget.
- You’re detail-oriented and accurate in all aspects of your work.
- You have strong analytical and problem-solving capabilities.
- You can be firm in conveying your direction and are comfortable delivering tough decisions given the mandate of a regulator.
- You take ownership of your work and take pride in meeting standards for quality, service, and professionalism.
- You’re comfortable working independently where necessary, requiring mínimal direction once expectations are clearly outlined.
- You’re creative, open-minded, and respectful of diversity.
- You’re a collaborative team player who supports colleagues in delivering their services and acts in the best interest of the team.
- You enjoy learning and seek out opportunities to keep your professional knowledge and skills current.
- You possess excellent knowledge of pharmacy practice, pharmacy legislation, professional standards, and policies.

**Qualifications and experience**
- Relevant graduate or pharmacy undergraduate degree (e.g., BSc. Pharm or PharmD).
- Registered or eligible for registration with the Alberta College of Pharmacy.
- Two to three years’ experience that involves coaching, influencing, and leadership.
- At least five years’ experience in pharmacy practice.
- Assets for the role include:

- manager or licensee experience,
- project management experience,
- additional prescribing authorization, and
- experience working with learning management systems.
- Proficient in MS Word and Excel, and virtual communication and collaboration platforms (e.g., MS Teams, Zoom).
- A valid Alberta driver’s license and a satisfactory driving record.

An equivalent combination of education and experience may be considered.

**About us**

The Alberta College of Pharmacy (ACP) is the regulatory body for pharmacists, pharmacy technicians, and licensed pharmacies in Alberta. We are responsible for quality pharmac

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