Freight Forwarding Manager

6 months ago

Mississauga, Canada CJ Logistics Canada Corporation Full time

**About us**

CJ Logistics Canada Corporation provides integrated supply chain services for customers around the world, maximizing customer value through continuous improvement and innovation.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexualorientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions,childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics participates in the E-Verify program in certain locations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, dutiesor responsibilities that are required of the employee for this job. Duties, responsibilities and activities maychange at any time with or without notice.

**SUMMARY OF RESPONSIBILITY**:
Lead, direct, and manage the Export and Import areas at a given site, to assure consistent qualityservice, customer satisfaction, profitability, cost efficient operations, and compliance with Canada and international requirements, laws, ISO Standards, requirements, and other regulatory guidelines governing the export, import, receipt, and documentation of imported and exported products. Assures the clearance of air and/or ocean imported shipments through Canada Customs in compliance with Canada Customs and CBSA Rules and Regulations. Models and acts in accordancewith our guiding principles and core values.

**PRIMARY DUTIES & RESPONSIBILITIES**:

- Ensures the operational and financial performance, aligns budget to market, ensures the accuracy of results, reviews financial results with teams, and implements adjustments asrequired.
- Manages the quote process to ensure timely processing, accuracy, performance, escalationand approval; negotiates with customers or providers to secure best cost or price.
- Manages the services and performance of vendors, third party providers, and otherrelationships.
- Communicate and follow up of all pending matters with the customer, includingchanges, scheduling, new regulations, bonding/insurance requirements, and general industryexpertise, etc.
- Manage all import, export, or breakbulk transactions and applicable administrative Canada and foreign government programs to ensure all paperwork is processed efficiently and in atimely manner, and meets all compliance requirements; aligns operations with overallproduct strategy.
- Oversee the preparation of Canada Customs documentation, including but not limited to invoices, bills of lading, shipping statements, receipts, to ensure accurate and completedocuments are prepared within designated timeframes.
- Plan and monitor daily staffing schedules and adjust accordingly to ensure sufficient staffingschedules which support operational demands.
- Keep senior management informed of all transaction problems or irregularities.
- Establish, monitor, revise, document, and communicate all directives, rules, and proceduresto staff, for the handling of each account, including schedule of service fees, shipment andbooking process, and any other related information.

**QUALIFICATIONS & RELEVANT EXPERIENCE**:

- Knowledgeable in Canada Customs and International trade with a basic understanding ofcustoms valuation, classification, compliance/audit and trade programs.
- Excellent verbal and written communication skills, interpersonal skills, and time-management skills.
- Ability to multi-task and solve problems
- Ability to work in a fast paced and team environment
- Minimum 8 years experience in international freight forwarding areas
- Good working knowledge of domestic and international geography.

**Job Types**: Full-time, Permanent

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Mississauga, ON L5M 0Z9: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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