Training Manager

3 weeks ago


North York, Canada Synergy Protection Group Inc. Full time

Are you looking to advance your career through a challenging role? If so, this is for you

Synergy Protection Group is currently hiring for a Trainer to join the team at our North York office. This is a key position and will be responsible for delivering training programs to all staff and ensuring the highest levels of professionalism in delivery of training at client sites.

In this role, you will:

- Deliver training programs to all field staff ensuring that Synergy Protection Group Inc. maintains leadership in industry training standards.
- Implement of and quality control for all training programs, ensuring compliance with relevant to Federal and Provincial mandated training standards.
- Arrange for and conduct regular in-service instructor development training sessions for all instructor staff.
- Conduct new employee orientation, maintain and deliver required completion certificates.
- Completes bi-annual needs assessments on field staff to determine training gaps and develops reasonable training measures to remedy as required
- Offers progressive solutions for on-going training of staff to encourage development and growth.
- Address any client requests for specialized training and if necessary, provide the leadership team any information regarding these requests.
- Review reports and participate in internal investigations into the Use of Force by field staff
- Perform miscellaneous related duties and other duties as assigned.

What you will bring:

- Post-secondary degree or diploma in Human Resources, Business Management, Sociology, Criminology, Psychology or related discipline.
- 3-5 years training related experience, preferably in Security, Investigations or related industries.
- Experience in case management in civil, criminal and labour related matters is preffered.
- Experience and certification in the delivery of Security and Investigation related training programs to adult learners. Certified Protection Officer Instructor credential preferred.
- Certified stay safe instructor (Subject Control, Handcuffs, Baton)
- Strong interpersonal, written and oral communication skills.
- Strong judgement and proven ability to handle sensitive and complex issues
- Able to maintain confidentiality and secrecy
- Ability to maintain professional composure when dealing with unusual circumstances

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Weekend availability

Ability to commute/relocate:

- North York, ON M2J 4R3: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Salary expectation

**Experience**:

- Security: 2 years (preferred)
- training: 2 years (preferred)

Work Location: In person



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