Animal Control Officer

3 weeks ago

Victoria, Canada Victoria Animal Control Services Ltd. Full time

**ANIMAL CONTROL OFFICER**

**Applicants who do not include a cover letter with their resume will NOT be considered.**

This position entails a wide variety of tasks and responsibilities and is best suited to someone who has:

- a high-level of personal integrity
- strong verbal and written communication skills
- experience working successfully in a team environment, but can also work independently without direct supervision (must be self-motivated)
- previous experience working with the public in an enforcement / security capacity
- an ability to be firm, but can use discretion appropriately
- a capacity to make own decisions based on clear-thinking and common sense.
- experience managing persons who are emotional, unstable, uncooperative, abusive, intoxicated, violent
- superior powers of observation used in conjunction with skilled investigation techniques (interviews / evidence gathering / tactical communication)
- good organizational skills: can complete accurate & detailed hand-written notes and typed-reports in a timely manner
- domestic animal experience with: dogs, cats & other animals. Officers must be physically capable & competent to handle/walk/restrain large, unruly or vicious dogs
- an ability to interpret Bylaw regulations and retain & provide detailed information & advice to the public concerning animal-related issues
- a Certificate in Bylaw Enforcement & Investigative Skills (Level 1) _**or**_ possess similar or greater training or practice (e.g.: Police, Sheriff, Corrections, Customs, Conservation, Insurance Investigator, Security Guard, etc.)

**EMPLOYMENT DETAILS**

This position involves all aspects of Animal Control including the daily operation of the Pound and Adoption Centre.

Animal Control is: specialized Bylaw Enforcement. Approximately 95% of the work involves interacting with people and documenting those interactions; 5% of the work involves capturing and handling animals (domestic & wild).

Officers work to maintain community standards by:

- investigating public complaints
- patrolling public places to identify violations & face-to-face contact with violators
- educating animal-owners about their responsibilities
- taking action to bring about compliance including use of punitive consequences

Animal Control is a 7-day a week operation including many Statutory Holidays.
- **Officers work 40 hours per week** in a set 5-day schedule but variations will occur to satisfy operational needs.

During spring and summer months Officers are occasionally required to start early (7:00 a.m.) or work late (9:00 p.m.).

Officers are required to work Overtime whenever required to do so and to be On-Call (rotating schedule). When "On-Call," the Officer must accept the personal limitations of being On-Call and respond to call-outs at anytime of the day or night.

Start Date: ASAP

Probation: 6 months

**MUST HAVE QUALIFICATIONS / ABILITIES**
- Completion of Grade 12 or equivalent
- Valid B.C. Driver’s Licence (no more than 3 points)
- Clear criminal record
- Bylaw Enforcement & Investigative Skills Level 1 from the Justice Institute of B.C. **or** possess similar or greater training or experience
- Availability to work: Evenings, Weekends, Call-outs, Statutory Holidays
- Must interpret regulations and carry out enforcement tasks
- Must have superior verbal & written communication skills
- Must work independently and within a team environment
- Must be able to work accurately & communicate effectively under very high-stress situations
- Must keep accurate notes and write detailed reports
- Must be diligent and carry out thorough investigations & lawfully obtain evidence for prosecution purposes
- Must be able to analyze evolving situations and use discretion appropriately
- Must not be intimidated by dogs, cats or other animals
- Must not have incapacitating allergies to animals or environmental conditions

Officers are frequently exposed to vicious dogs & cats; occasionally exposed to snakes; reptiles; rodents; bats; farm animals; birds; large spiders & other insects.

Officers must handle deceased and decayed animals; sick and injured animals; abused and neglected animals.

**DESIRED QUALIFICATIONS / ABILITIES**
- Post-secondary Diploma or Degree
- Courses in: Mediation; Conflict Resolution; Tactical Communication; Non-Violent Crisis Intervention
- Experience handling: dogs; cats; rodents; reptiles; snakes; birds; farm animals, wild animals
- Experience in court; providing testimony and self-prosecuting tickets
- Knowledge of: S.16 & S49 of the Community Charter; Criminal Code of Canada; Prevention of Cruelty to Animals Act
- Certification(s): Defense & Control Tactics; ASP; O.C.
- Firearms Licence / Canadian Firearms Safety Course

**PHYSICAL FITNESS**

Officers will be required to: give foot chase to catch animals; climb fences; climb ladders; go on to roof tops; crawl into confined spaces; move objects & furniture; lift, carry, push/pull objects up to 100 pounds; walk on any type of ir

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