Division Manager

6 months ago


Montréal, Canada City of Côte Saint-Luc Full time

The Service de la Protection Civile is made up of six divisions whose combined mission is to contribute to the health, safety and collective well-being of our community.- Public Security, a team of officers responsible for enforcing bylaws and ensuring the safety of municipal facilities and infrastructures.
- Volunteer Citizens on Patrol (vCOP), a division that works in collaboration with Public Security, Emergency Medical Services and the Service de police de la ville de Montréal, patrolling to observe and report problems or suspicious activity.
- A 24-hour dispatch center that receives and processes calls and information forwarded to us by our partners, other municipal departments, residents or visitors to our municipality.
- The center's employees are also responsible for efficiently dispatching municipal resources to urgent and non-urgent calls within its territory.

These divisions are home to over 200 extraordinary employees and volunteers who have the daily opportunity to make a difference in the lives of others.
- As Division Manager of the Operations Division, you will be responsible for overseeing, improving and optimizing these divisions, using best management practices. You will administer the department's resources to ensure excellent service to citizens and responsible, effective and efficient management of public funds.
- Working with the department's entire management team, and under the supervision of the Director of Emergency Preparedness, you will ensure that all operations run smoothly and collaboratively, taking into account the realities of the unionized employees and volunteers who make up our team.
- The department is also responsible for local coordination of the city's emergency measures.Key Responsibilities
- Collaborate with the Administration Manager to organize employee schedules and manage payroll.
- Coordinate the rotation of rolling stock and plan, in collaboration with the municipal garage, periodic and preventive repairs and maintenance.
- Develop operational planning adapted to needs, commitments, events or incidents on City territory, and take command if necessary.
- Maintain effective business relationships with the department's operational partners.
- Monitor the performance of operations and personnel using dashboards and performance indicators.
- Carry out quality assurance of interventions, operational processes and reports produced by stakeholders.
- Ensure compliance with departmental procedures, protocols and occupational health and safety standards.
- Contribute to the deployment of new projects in support of the management team.
- Support the department's management team as required.
- Respond to emergency calls as required.
- Perform any other related duties as required.
- Respond to emergency calls as required.
- Perform any other related duties as required.

Skills, Knowledge and Expertise
- Five years' supervisory and management experience in a safety or emergency service field
- Experience, talent and passion for managing unionized employees and volunteers, as well as knowledge of the municipal environment will be considered assets
- A university degree will be considered an asset
- Ability to multi-task and manage stressful situations
- Bilingual English / French, spoken and written
- 4A driver's license or commitment to obtain it within a reasonable time frame.

**Salary**: To be discussed**N.B.** You may be required to submit to a written competency test.
- _____________________________
- **Note**
- **Equal Employment Opportunity**
- **Note**
- Please note that the City is a recognized organization under the Charter of the French Language and can use both the official language and another language.**Application Procedure**
- We thank all applicants for their interest. However, we will only contact those under consideration. Thank you._

About Ville de Côte Saint-Luc

The City of Côte Saint-Luc is the most populous municipality on the island of Montreal. Its sports and recreation programs, 28 parks, and modern library make it an attractive residential community in the west end.



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