Team Clerk, Outreach, Neurology

6 months ago

Vancouver, Canada PHSA Full time

**Team Clerk, Outreach, Neurology**

BC Children’s Hospital

Vancouver, BC

**What you’ll do**
- Arrange outreach trips by liaising with the communities and the professionals to determine the possible patient list and suitable outreach dates; book hotels, arrange for transportation and rental vehicles, and ensure tickets are delivered to staff; collect charts and provide professionals with information forms/materials for the outreach trip; pre-admit patients and confirm there is an active referral prior to being seen on the outreach trip as well as bookings for assorted other health professionals.
- Reconcile program credit card statement using guidelines and systems established by Finance and BCCH Administration. Report discrepancies to Business Operations Manager or Program Manager.
- Prepare patient charts for outreach appointments, including requesting health records charts, if required, and track information through the relevant databases.
- Prepare information required for the patient’s appointment including photocopying information packages and materials, and liaising with booking clerks to schedule patient appointment times, technicians, equipment, community professionals and families.
- Maintain a central equipment pool, mostly laptops, for outreach activities by maintaining a master sign out list and ensuring equipment is returned and stored securely after each trip.
- Compile and prepare reports in relation to encounters such as patient specific information collected during registration and scheduling process as directed by the programs for billing purposes.
- Prepare reports for the Program Manager or designate as required.
- Arrange meetings as required, distributes announcements for meetings/events, and assists in room set up, material preparation and distribution.
- Maintain and collect statistical information regarding outreach trips, active referrals and community wait lists to support program planning; tracks and inputs information into various information systems. Reviews the data to ensure accuracy and consistency and brings forward concerns to the Business Operations Manager.

**What you bring**
- Grade 12, plus two (2) years’ recent related experience, or an equivalent combination of education, training and experience.

You will also have:

- Ability to keyboard 45 w.p.m.
- Knowledge of medical terminology
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

**Job Type**:Regular, Full-Time

**Wage: $26.06 per hour**

**Location**:4500 Oak Street, Vancouver, V6H 2N9

**Applications will be accepted until position is filled.**

**Hours of Work**:Monday to Friday; 0800-1600

**Requisition # **149564E

**As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.**

**What we do**

BC Children’s Hospital (BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.

BCCH is part of the Pro

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