Team Clerk, Outreachteam Clerk, Outreach

6 months ago

Vancouver, Canada PHSA Full time

**Team Clerk, Outreach, Endocrinology & Diabetes Clinic**

BC Children’s Hospital

Vancouver, BC

Reporting to the Administrative Supervisor and in partnership with the program booking secretaries performs a variety of duties related to outreach activities in accordance with established policies, plans and procedures. Duties include providing clerical support such as collecting referrals, taking minutes, registration and scheduling of outreach appointments and telehealth encounters, clinic preparation and follow-up, booking of outreach related travel for the team, sorting and retrieving data from databases and obtaining patient information utilizing appropriate information systems.

**What you’ll do**
- Arrange outreach trips by liaising with the communities and the professionals to determine the possible patient list and suitable outreach dates; book hotels, arrange for transportation and rental vehicles, and ensure tickets are delivered to staff; collect charts and provide professionals with information forms/materials for the outreach trip; pre-admit patients and confirm there is an active referral prior to being seen on the outreach trip as well as bookings for assorted other health professionals.
- Reconcile program credit card statement using guidelines and systems established by Finance and BCCH Administration. Report discrepancies to Business Operations Manager or Program Manager.
- Prepare patient charts for outreach appointments, including requesting health records charts, if required, and track information through the relevant databases.
- Prepare information required for the patient’s appointment including photocopying information packages and materials, and liaising with booking clerks to schedule patient appointment times, technicians, equipment, community professionals and families.

**What you bring**
- Grade 12, plus two (2) years’ recent related experience, or an equivalent combination of education, training and experience.

You will also have:

- **Ability to keyboard 45 w.p.m.**:

- **Knowledge of medical terminology**:

- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

**Job Type**:Regular, Full-Time

**Wage**:$26.06 per hour

**Location**:4500 Oak Street, Vancouver, V6H 2N9

**Applications will be accepted until position is filled.**

**Hours of Work**:Monday to Friday; 0800-1600

**Requisition # **155418E

**As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.**

**What we do**

BC Children’s Hospital (BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.

BCCH is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Resp

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