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Medical Receptionist

2 months ago

Edmonton, Canada Dermatology with SRx Health Solutions Full time

Dermatology with SRx Health Solutions is a full-service, private practice in Edmonton, AB. We are looking for a responsible and dedicated **Medical Receptionist** to join our team.

This position is responsible for the front office functions of our practice. This includes, but is not limited to:
**Responsibilities**:
Patient Management:

- Greet and welcome patients, providing a professional and friendly atmosphere.
- Assist patients in completing necessary forms and obtaining required documentation.
- Maintain accurate patient records, including medical history and personal information.
- Schedule patient infusion appointments
- Coordinate referrals to specialists, ensuring timely communication and documentation.

Administrative Support:

- Answer phone calls, screen and direct inquiries, and take accurate messages as necessary.
- Maintain an organized filing system for medical records, requisitions, and other relevant documentation.
- Handle and maintain inventory of office supplies, equipment, and medications.

Communication and Coordination:

- Liaise with physicians, nurses, and other healthcare professionals to ensure effective coordination of patient care.
- Communicate with patients regarding appointment reminders and other relevant information.
- Collaborate closely with our Edmonton SRx Pharmacy

Compliance and Privacy:

- Adhere to all applicable healthcare regulations, policies, and procedures, ensuring patient confidentiality and privacy.
- Maintain knowledge of clinic protocols and best practices to ensure compliance with industry standards.
- Ensure the accuracy and completeness of medical records, following proper documentation guidelines.
- Assist with maintaining a clean and organized office environment, adhering to infection control and safety protocols.

*

Qualifications:

- High school diploma or equivalent; additional education or certification in healthcare administration is a plus.
- Proven experience as a medical office assistant or in a similar administrative role within a healthcare setting.
- Knowledge of medical terminology, procedures, and insurance processes.
- Excellent interpersonal skills, with the ability to communicate effectively with patients, healthcare professionals, and colleagues.
- Exceptional organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
- Strong problem-solving abilities and the capacity to handle sensitive and confidential information.
- A team-oriented mindset and a willingness to collaborate and assist others when needed.

**Salary**: From $20.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Edmonton, AB T6L 4B2: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person

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