Program Coordinator, Sahara Support Services

1 month ago


Brampton, Canada PCHS Full time

**Job Title**:Program Coordinator, Sahara Support Services

**Job Posting #** PC-SSS-029/2023-24

**Date Posted**:November 29, 2023

**Reports to**:Manager, Community Development

**Position Type**:Full Time Contract: Ending March 31st, 2024

**Date Closed**:December 13, 2023

**About Organization**:
Punjabi Community Health Services (PCHS) is a pioneering, nonprofit, charitable organization serving the diverse populations of Brampton for 33 years. Our services incorporate addiction support, mental health assistance, geriatric care, health promotion, domestic violence intervention, parenting support, settlement services, and programs for women, children, and youth. PCHS is renowned for its innovative community development efforts and Integrated Holistic Service Delivery Model. We hold accreditation from the Commission of Accreditation Rehabilitation Facilities (CARF) International and Imagine Canada, and we are sensitive to the 2SLGBTQ community.

**About Position**:
PCHS is seeking to hire full time Program Coordinator for Sahara Support Services. This position will assist individuals to obtain stable housing and connect them to the existing support services to maintain their health and permanent housing. The Program Coordinator will support clients to navigate resources and support services in the areas of housing loss prevention, connecting clients to income supports, pre
- employment support & bridging to labor market, life skills development, social integration, and basic needs.

**Qualifications**:

- College diploma or University Degree. Preferred degree in human services field
- Preferred 2-3 years experience in intake and coordination
- Solid working knowledge of resources available to clients at imminent risk of becoming homeless
- Knowledge of OW, ODSP and other benefits
- Knowledge of community services and supports in the Region of Peel
- Enthusiastic problem solver, grounded in positive conflict resolution and goal setting practice
- Proficient computer skills including MS Office and Outlook
- Ability to work with vulnerable populations
- Consistent commitment to professional development
- Strong interpersonal skills, be able to work independently and within a team
- Strong verbal and written communication skills including presentation skills and the ability to communicate information to a variety of stakeholders effectively
- Excellent computer skills with advanced proficiency in Microsoft Office
- Familiarity with Cloud technology and SharePoint will be an asset

**Requirements**:

- Must possess a valid Ontario Driver's License, have regular access to a reliable vehicle and provide proof of adequate vehicle insurance
- A satisfactory current Vulnerable Sector Screening (Criminal Record Check) report
- Current CPR and First-Aid certification
- Vaccines (COVID-19 and others) are a job requirement unless you have an exemption on a medical ground under the Ontario Human Rights Code.

**Key Responsibilities**:

- Support an assigned caseload of clients by establishing a supportive relationship with clients and their support systems
- Explaining your role to the client as it relates to the larger program; respond to questions or concerns
- Using comprehensive assessments, identifying clients’ strengths and needs
- Help clients identify their strengths and opportunities to improve their quality of life
- Support clients to make choices that promote safety, wellness and recovery
- Invite, encourage, and support self-advocacy of clients’ housing needs
- Encouraging clients to identify and work towards employment, educational and vocational goals
- Providing resources for supportive counselling, life skills coaching, pre-employment coaching and appropriate referrals to enable clients to achieve their goal to secure housing
- Consulting, advocating and liaising with community resources and agencies to assist clients in achieving their goals
- Referring clients to long term support, as needed
- Establishing a follow-up plan for clients prior to discharge
- Attending and actively participating in team meetings and other client-related meetings and program meetings as required
- Maintaining appropriate record-keeping/documentation and client files, statistical and outcome measurement tools as required by PCHS policies and procedures
- Participating on agency and community committees and workgroups
- Working effectively and collaboratively with program teams, internal and external to PCHS
- Other related duties as assigned

**Organizational Responsibilities**:

- Actively contribute to the mission, vision and values of PCHS
- Follow the organizational Code of Ethics and professional standards of your certification and your position in the organization
- Adhere to the policies and procedures of your program(s) and organization
- Perform the duties outlined in this job description
- Contribute in a positive way to the overall success of the program and organization
- Participate in the establishment of



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