Student Campus Tour Guide

2 weeks ago


London, Canada Western University Full time

**About Western**:
**About Us**:
**Responsibilities**:

- The Campus Tour Guide will provide friendly, helpful and informative tours of Western's beautiful Campus to campus guests, primarily prospective students and their families. The Campus Tour Guide will play a crucial role in providing a positive first impression of Western's Campus, and will act as an ambassador for the University. The incumbent will offer exceptional customer service, and provide relevant and comprehensive information to assist prospective students in their selection of an academic institution.

**Qualifications**:
Eligibility Requirement:

- Must be a current and returning 2025-2026 Western main campus student
- Customer service experience preferred

Skills, Abilities & Expertise:

- Knowledge of Western's campus and the admissions process
- Ability to maintain a positive, outgoing attitude, with genuine customer service orientation
- Reliable and dependable to deliver all assigned tours
- Excellent verbal communication skills with the ability to deliver information in a clear and positive manner
- Professional and enthusiastic, with the ability and desire to promote Western
- Proven ability and natural inclination to interact with others in a professional, respectful and diplomatic manner
- Passionate with the ability to provide a positive first impression and be an ambassador for Western
- Ability to relate well to students and their parents

**Why Western?**:

- List extracurricular activities you are involved with at Western
- Briefly describe student life at Western
- Tell us how you feel Western provides an exceptional student experience
- Let us know if you are available to work next summer (May-August 2025)

Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.

**Western Values Diversity**:
Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

**Please Note**:
Campus Tour Guides applicants must be available to:

- Attend the mandatory tour guide training program tentatively scheduled as follows:

- Friday, Sept 12, 2025; Saturday Sept 13, 2025.
- Participate in on-campus undergraduate recruitment events during the academic year (i.e. Fall Preview Day - Sun, Nov 16th, Spring Open House - Sat, Mar 21st)
- Attend monthly tour guide meetings during the fall/winter academic year



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