Bilingual Virtual Technical Support Specialist

5 days ago


Winnipeg, Canada Xplore Inc. Full time

**Position Overview**: *
Xplore is now hiring Virtual Technical Support Specialist in the Winnipeg, Manitoba area to fully train and work all from the comfort of your own home

We are looking for self-disciplined and innovative individuals with exceptional customer service skills who are looking for the opportunity to leverage these competencies. You will be connecting directly with our customers to support in solving the challenges they face. You must be an individual who can learn through multiple development channels, be able to multi-task while dealing with the stress that can be experienced in working from home. You will be ready to tackle this position after completing at-home learning with our robust training program.

In order to work remotely, Xplore requires that you meet and the following criteria:

- A dedicated, private home office space in your residence and the ability to work a flexible schedule between 7:00am - 2:00am Atlantic time.
- High-speed internet connection with download speeds of at least 25mbps installed (speed tests required)

Xplore offers a high energy, fast paced work environment where employee opinions and feedback are valued. We offer:

- Competitive compensation package
- $3.00/hour Bilingual Premium (French/English)
- Bonus incentive opportunities up to $2,800 annually
- Excellent company benefits including health and dental
- Matched participation in group RRSP

**Key responsibilities include**:

- Providing high quality customer service within Xplore’s service level and quality guidelines
- Liaise with internal departments to investigate and escalate technical issues as appropriate including Channel Support and Network Operations
- Documenting and prioritizing trouble tickets and technical issues on customer accounts
- Maintaining extensive knowledge of technical troubleshooting for Xplore products and staying current on relative technology advancements.
- Bilingualism (French/English) is an asset.
- Experience in a contact center environment considered an asset.
- Previous remote working experience is an asset.
- Strong customer focus and a willingness to learn.
- Self-motivated with a demonstrated ability to work independently and manage your time effectively.
- Highly reliable with the ability to maintain regular attendance and punctuality.
- A high level of accountability and trustworthiness.
- Well-developed interpersonal and customer service skills.
- Strong time management and organizational skills.
- Ability to analyze and solve problems with strong attention to detail.
- Ability to prioritize and multi-task while adapting in a fast-paced work environment.

XploreJobsCA

**Condition of employment**:
Xplore is committed to creating an accessible environment and will accommodate disabilities during the selection process. Please let your recruiter know during the selection process of any accommodation needs.

**Company Overview**:
Xplore Inc. is Canada’s Fibre and 5G broadband company for rural living. Founded in Woodstock, New Brunswick, Xplore has become one of the country’s largest facilities-based telecommunications providers for residential and business customers. Xplore is committed to the relentless pursuit of an improved broadband experience for Canadians. Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future generations.



  • Winnipeg, Canada Xplore Inc. Full time

    **Position Overview**:** Xplore is now hiring Bilingual Virtual Technical Support Specialist in the Winnipeg, MB area to fully train and work all from the comfort of your own home! We are looking for self-disciplined and innovative individuals with exceptional customer service skills who are looking for the opportunity to leverage these competencies. You...


  • Winnipeg, Canada Xplore Inc. Full time

    **Position Overview**: * Xplore is now hiring Bilingual Virtual Technical Support Specialist in the Winnipeg, MB area to fully train and work all from the comfort of your own home! We are looking for self-disciplined and innovative individuals with exceptional customer service skills who are looking for the opportunity to leverage these competencies. You...


  • Winnipeg, Canada Xplore Inc. Full time

    **Position Overview**: * Xplore is now hiring Virtual Technical Support Specialist in the Winnipeg, Manitoba area to fully train and work all from the comfort of your own home! We are looking for self-disciplined and innovative individuals with exceptional customer service skills who are looking for the opportunity to leverage these competencies. You will...


  • Winnipeg, Canada Xplore Inc. Full time

    **Position Overview**: * Xplore is now hiring Bilingual Virtual Customer Service Representatives in the Winnipeg, MB area to fully train and work all from the comfort of your own home! We are looking for self-disciplined and innovative individuals with exceptional customer service skills who are looking for the opportunity to leverage these competencies. You...


  • Winnipeg, Canada Xplore Inc. Full time

    **Position Overview**: * Xplore is now hiring Bilingual Virtual Customer Service Representatives in the Winnipeg, MB area to fully train and work all from the comfort of your own home! We are looking for self-disciplined and innovative individuals with exceptional customer service skills who are looking for the opportunity to leverage these competencies. You...


  • Winnipeg, Canada UEAT Full time

    **Based in Canada, UEAT creates innovative online ordering solutions to help restaurant chains and independents across North America increase the overall lifetime value of their customers as well as their profit margins thanks to a range of online ordering and payment solutions based on artificial intelligence that personalizes each customer experience. In...


  • Winnipeg, Canada Brandt Full time

    Brandt is currently seeking a Technical Support Specialist for our Winnipeg Construction & Forestry location. The Technical Support Specialist will work hands-on with some of the most innovative positioning technology available including machine automation, 3D scanning, mobile mapping, GNSS and robotic instrument solutions along with powerful cloud based...


  • Winnipeg, Manitoba, Canada HUB Technology Solutions Ltd Full time

    We offer a competitive salary of $60,000 - $80,000 per year.At HUB Technology Solutions Ltd, we're looking for a skilled Technical IT Support Specialist to join our team. As an Intermediate Support Engineer, you'll play a vital role in providing top-notch technical support to our clients.About the JobThis is a 40-hour-a-week position based out of our...


  • Winnipeg, Canada Activate Games Full time

    Enter the Game! Activate is a tech company known for creating Canada’s first full-scale interactive gaming facility. We are experiencing significant expansion, and are looking to expand our IT team with the addition of bilingual Tier 1 Support Technicians. As a Tier 1 Support Technician at Activate Games Inc., you will be an integral part of our technical...


  • Winnipeg, Manitoba, Canada US Tech Solutions Full time

    Job Title: Senior Technical Support SpecialistAbout the Role:We are seeking an experienced Help Desk Technician to join our team as a Senior Technical Support Specialist. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.About US Tech Solutions:US Tech...


  • Winnipeg, Canada Manitoba Government Full time

    **Bilingual Child Development Specialist**: SP3 Bilingual Child Development Specialist Regular/full-time Department of Families Regional Social Services Community Services and Supports Winnipeg MB Advertisement Number: 43070 Salary(s): SP3 $56,569.00 - $74,650.00 per year Closing Date: September 22, 2024 The Manitoba government recognizes the...


  • Winnipeg, Canada Direct Focus Marketing Communications Inc. Full time

    **Who Are You?** **French Bilingual **and “detail oriented” might as well be your middle names. You are an effective communicator with top-notch customer service skills, and who knows how to connect with a variety of personalities. Being part of a team is something you thrive on—you love working with your colleagues to meet a common goal. Hard work?...


  • Winnipeg, Canada Direct Focus Marketing Communications Inc. Full time

    **Who Are You?** **French Bilingual **and “detail oriented” might as well be your middle names. You are an effective communicator with top-notch customer service skills, and who knows how to connect with a variety of personalities. Being part of a team is something you thrive on—you love working with your colleagues to meet a common goal. Hard work?...


  • Winnipeg, Canada Wallace and Wallace Fences Full time

    **About the Company** Wallace Perimeter Security is a leading provider of cutting-edge security products that safeguard people and property. We are focused on delivering superior performance to our customers with high-quality gates and security systems. As our business continues to grow, we are now seeking a **Technical Support Specialist** to join our...


  • Winnipeg, Canada EMCO Corporation Full time

    At EMCO Corporation, our widespread success comes from an uncompromising commitment to our people. If you want to join an innovative, nationally recognized, and growing company - then come explore a career with us! We have an immediate full-time opportunity available for an energetic **Hydronics Technical Specialist / Support** teammate at our Winnipeg...


  • Winnipeg, Manitoba, Canada BOOTH UNIVERSITY COLLEGE Full time

    **About Us**We are Booth University College, a Christian university college located in Winnipeg, Manitoba, Canada. Our mission is to provide education for a better world.**Job Summary**We are seeking a Technical Support Specialist - Education to join our team. This is an entry-level, full-time position with a 1-month contract and 37.5 hours per week.**Job...


  • Winnipeg, Canada Telexperts Full time

    Telexperts is a Manitoba-based company specializing in voice and data solutions. With three decades of experience and a commitment to innovation and excellence, Telexperts recognizes that finding the right technological solution varies from business to business. We offer a full range of voice products, data networking solutions and cloud services from our...


  • Winnipeg, Manitoba, Canada HUB Technology Solutions Ltd Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at HUB Technology Solutions Ltd. in Winnipeg, Canada.This full-time position offers a competitive salary of $55,000 to $65,000 per year, depending on experience.Job DescriptionThe successful candidate will be responsible for providing technical support and assistance to clients...

  • Family Physician

    1 day ago


    Winnipeg, Canada Enhanced Care Clinic Full time

    **WINNIPEG, MB - Family Practice, In-Person or Virtual Walk-in** We are looking for FT/PT family physicians for in-person or virtual walk-in: - Set your own schedule/number of visits per hour or per day - Options for in-person walk-in or family practice or virtual walk-in - Established clinic with regular patient for walk-in and family practice - Backend...


  • Winnipeg, Canada Nordstrong Equipment Ltd Full time

    **Inside Technical Salesperson - Bilingual** **The Company** **The Opportunity** Reporting to the Regional Sales Manager, as an Inside Technical Salesperson, your primary responsibilities are providing support to the Outside Sales Team in determining equipment needs, supporting the design of equipment and replacement components, preparing proposals,...