Front End Manager

3 months ago


Burnaby, Canada SUMMIT TOOLS Full time

**WHO ARE WE?**

We are a proud Canadian company in operation since 1993. We are well established leader in Power Tools, Power Tools Accessories, Hand Tools and other categories. We have 4 store locations, a Distribution Center and Head Office. Our stores have a wide selection of national brands with the latest products in the market. We proudly serve a broad spectrum of clients from the Contractor, Trades and Industrial users. We take pride in serving their needs. We are creating new and more opportunities for our team through expansion.

**WHAT WE OFFER OUR EMPLOYEES?**
- Competitive compensation
- Comprehensive Benefit Package - extended health, dental, long-term disability, and term life insurance
- All Staff are full-time which creates a stable work environment.
- We are offering advancements through multiple channels - Contractor/Trade Sales, Distribution, and Head Office

**HEAD OFFICE FRONT END MANAGER - JOB DUTIES**
- Ensure all standards are followed, tills/safe, petty cash counts
- Overseeing Head Cashier and Office Admin positions at all locations
- Hiring, Orientation and Training Head Cashier and Office Admin positions at store level in conjunction with Store Managers
- Work with Store Managers for Front End operations
- Work with Inventory Manager to ensure store cleanliness is kept up to standards with front end team
- Ability to perform all the functions of front-end store and office administration according to procedures
- Enhance customer loyalty through promoting of membership program
- Audit front end staff to provide highest level of customer service
- Be the main point of contact for Store Managers at all locations to answer all types of front end queries
- Ensure front end staff is able to process promotions accurately
- It's must to visit store regularly to audit front end.

**Skills and Qualification**
- Experience in Handling Multiple locations is required
- Minimum 4 years of experience in a front-End management role.
- Previous Experience in cashiering and Head Cashiering roles.
- Easy to work with and collaborative with Stores and head office to facilitate. efficient communication.
- Demonstrate leadership skills to build and support stores team (cashiers, inventory, stock, warehouse, etc.)
- Good command of English and French is an asset
- Must have own vehicle
- Ability to travel to all locations
- Must rotate around locations during high sale periods to ensure front end is operating effectively.
- Post Secondary Diploma Required
- Experience with Microsoft Office
- Typing speed 35-50 wpm
- Strong Mathematical skills, including problem analysis
- Ability to work independently in a fast-paced environment
- Ability to accomplish all tasks and reports on timely manner

**Job Types**: Full-time, Permanent

Pay: From $65,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Burnaby, BC V5C 3W3: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have experience Handling Multiple locations as a Front End Manager ?
- Do you have Minimum 4 years of experience in a front-End management role ?
- Are you Able to Travel around locations during high sale periods ?

Work Location: In person


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