Front End Manager

5 months ago

Burnaby, Canada SUMMIT TOOLS Full time

Position Title**:HEAD OFFICE** **FRONT END MANAGER**
Job Type**:FULL-TIME**
Location**:BURNABY**
Compensation**:$50,000 to $65,000 (Based on Experience)**

**WHO ARE WE?**

We are a proud Canadian company in operation since 1993. We are well established leader in Power Tools, Power Tools Accessories, Hand Tools and other categories. We have 4 store locations, a Distribution Center and Head Office. Our stores have a wide selection of national brands with the latest products in the market. We proudly serve a broad spectrum of clients from the Contractor, Trades and Industrial users. We take pride in serving their needs. We are creating new and more opportunities for our team through expansion.

**WHAT WE OFFER OUR EMPLOYEES?**
- Competitive compensation
- Comprehensive Benefit Package - extended health, dental, long-term disability, and term life insurance
- All Staff are full-time which creates a stable work environment.
- We are offering advancements through multiple channels - Contractor/Trade Sales, Distribution, and Head Office

**HEAD OFFICE FRONT END MANAGER - JOB DUTIES**
- Ensure all standards are followed, tills/safe, petty cash counts
- Overseeing Head Cashier and Office Admin positions at all locations
- Hiring, Orientation and Training Head Cashier and Office Admin positions at store level in conjunction with Store Managers
- Work with Store Managers for Front End operations
- Work with Inventory Manager to ensure store cleanliness is kept up to standards with front end team
- Ability to perform all the functions of front-end store and office administration according to procedures
- Enhance customer loyalty through promoting of membership program
- Audit front end staff to provide highest level of customer service
- Be the main point of contact for Store Managers at all locations to answer all types of front end queries
- Ensure front end staff is able to process promotions accurately
- It's must to visit store regularly to audit front end

**Skills and Qualification**
- Easy to work with and collaborative with Stores and head office to facilitate efficient communication.
- Demonstrate leadership skills to build and support stores team (cashiers, inventory, stock, warehouse, etc.)
- Good command of English and French is an asset
- Must have own vehicle
- Ability to travel to all locations
- Must rotate around locations during high sale periods to ensure front end is operating effectively
- Minimum 2 years of experience in a front end management role
- Post Secondary Diploma Required
- Experience with Microsoft Office
- Typing speed 35-50 wpm
- Strong Mathematical skills, including problem analysis
- Ability to work independently in a fast-paced environment
- Ability to accomplish all tasks and reports on timely manner

**HOW TO APPLY**

If you think you have what it takes to be successful in this role, please submit your resume

**Job Types**: Full-time, Permanent

Pay: $50,000.00-$65,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- Do you have your own vehicle to travel?

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- front end management: 1 year (required)

Work Location: In person

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