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Lead Project Manager, Digital Modernization Office

4 months ago

Waterloo, Canada Equitable Full time

At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join Equitable today.

**Position Title**: Lead Project Manager, Digital Modernization Office

**Reports To**: Head of Digital Modernization

**Department**: IT

**Term**: Permanent Full-Time

**Work Arrangements**: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

**The Opportunity**: Equitable is growing We are looking to add a Program Manager, Digital Modernization Office to our IT team

The Lead Project Manager will manage work within several of the strategic value streams governed by the Digital Modernization Office to help provide a holistic and integrated enterprise view across the digital initiatives at Equitable. This person will also lead and/or manage key sub-projects/initiatives within the value streams, including but not limited to new systems introduction, proof of concept activities, system implementation, organizational readiness, process changes across multiple functional areas. This person will be a key resource in ensuring that the company’s implementation of these initiatives is aligned with the strategic goals and outcome; ensure programs completed and delivered to enable future-state digital capabilities at Equitable.

Now is an exciting time to join one of the Waterloo Region’s Top Employers for 2023

**What you will be doing**:

- Program/Project Management
- Leads and facilitates program/project planning and estimation of programs and large project initiatives
- Lead cross-functional teams in planning and implementation of mission critical business initiatives
- Manage interdependencies between all value streams and prioritize initiatives based on business drivers and outcomes
- Identify risks and build mitigation plans at program level
- Build and monitor change management and adoption plans in collaboration with business owners
- Tracks milestones and deliverables and provides management metrics and reporting
- Identifies and leads resolution of risks and issues related to program/project milestones/goals, including escalation to management as required
- Conducts program/project phase reviews and obtains all necessary sign offs
- Monitor the strategic business outcomes in collaboration with sponsors and business owners
- Provides informal consulting and training of program/project management methodologies to other staff members to ensure participation and awareness
- Manages the knowledge transfer from project team to support teams and ensure solutions are stable and supportable
- Relationship Management & Communications
- Works closely with management to understand expectations and develop program/project strategy and plans to meet or exceed those expectations
- Build strong working relationships with decision makers, functional managers and cross functional team members
- Maintain relationship with external partners and technology suppliers
- Routinely provides stakeholders with status updates on issues and project direction
- Frequently translates complex, technical details into simple-to-understand business terms and concepts
- Strong written, diagrammatic and presentation communications skills
- Facilitate communications with team members and stakeholders across functional areas
- Provides superior client experience
- Financial Management
- Oversees management of program/project budgets
- Oversees or participates in a tendering process, including the analysis of final options
- Manage financials at program level and report the cost burn and variances
- Work Management
- Strong judgement in discerning between priority and non-priority issues.
- Ability to make decisions independently using logical assumptions and factual information
- Ability to make prioritization decisions on high impact / high priority issues on behalf of other team members
- Leadership Excellence
- Influences direction for program/project teams
- Indirect mentoring of team on program/project processes
- Assists team through changes
- Process & Governance
- Contribute to the creation of and/or adherence to standard policies and procedures, including the Delivery Framework, Change & Release Management, Incident & Problem Management, Disaster Recovery and Business Continuity Planning

**What you will bring**:

- Project Management Professional (or PRINCE 2 certification)
- Post-secondary technical or business diploma and/or equivalent working experience
- Minimum of 10 years o