Receptionist

4 months ago


East York, Canada shave & shears Full time

Are you the first person people turn to for a warm welcome and an exceptional customer experience? Shave&shears is seeking a charismatic Front Desk Receptionist to join our team. As the face of our barbershop, you'll embody a vibrant personality while delivering high-quality customer service. Your responsibilities will include greeting and assisting clients, demonstrating in-depth knowledge of our product line, addressing client needs, and excelling in selling products, memberships, and salon services both in person, online, and over the phone.

**Job Purpose**:
As the Front Desk Receptionist at Shave&shears, your primary objective is to create a positive and welcoming environment for clients while meeting their needs. You will contribute to the salon's success by providing exceptional customer service, promoting our product line, and managing various front desk responsibilities.

**Duties and Responsibilities**:

- Greet clients with enthusiasm and provide outstanding customer service.
- Schedule and book clients efficiently using our scheduling system.
- Demonstrate strong time management skills and the ability to prioritize and multitask effectively.
- Check-in and check-out clients with a positive attitude.
- Handle phone calls and text messages promptly and professionally.
- Manage payments and ensure accurate financial transactions.
- Maintain a clean and organized salon environment by folding towels and updating stock.
- Stay informed about the salon's product line, lookbook, and brand to effectively answer client questions.
- Contribute to the overall success of the salon by ensuring a positive client experience.

**Job Types**: Full-time, Part-time

**Salary**: $17.00-$19.00 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Extended health care
- Flexible schedule
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Overtime pay

Application question(s):

- Do you live near the area?

Work Location: In person


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