![Francis Fuels Ltd](https://media.trabajo.org/img/noimg.jpg)
Service Dispatcher/customer Service
3 weeks ago
We are looking for an experienced and motivated individual for our Heating & Air Conditioning Service Department. The position requires an organized person that is detailed oriented and can work as a team member to ensure excellent service to our clients.
- Handle incoming customer inquiries in a prompt, courteous and professional manner.
- Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed.
- Maintain the customer database with current information.
- Work with other departments to ensure efficiency and customer satisfaction.
- Contact existing customers to schedule appointments.
**Additional Required Skills and Qualifications**:
- Punctual and reliable
- Ability to multi-task
- Knowledge of the industry is recommended
- Excellent computer skills
- Ability to work independently or as part of a team
- Time management skills
- Previous experience working for HVAC Company would be an asset.
We thank all applicants, however, only those selected for an interview will be contacted.
**Job Types**: Full-time, Permanent
Pay: $20.00-$25.00 per hour
Expected hours: 40 per week
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- customer service: 4 years (required)
Work Location: In person
-
Dispatcher/customer Service
2 weeks ago
Ottawa, Canada Diamond Logistics Transport Inc. Full time**Our branch in Ottawa, Gatineau is looking for Dispatcher.** The Dispatch is responsible for Customer Service and satisfaction. The person is responsible for managing truck fleets and operator-trucker teams daily. It is the first contact with which the customer contacts the company and will remain the preferred link between the customer and the company...
-
Dispatcher/customer Service
4 weeks ago
Ottawa, Canada FRANCIS FUELS Full timeThe Francis Family business has been serving the National Capital Region since 1933. The business has continued to grow and remains a pillar in the Ottawa Business Community. Our business includes fuel oil, propane, natural gas equipment installation and service, air conditioning sales and service. We are currently searching for a **Dispatcher/Customer...
-
Customer Service Representative
2 weeks ago
Ottawa, Canada Convergence Networks Full timeAbout Grade A: For over 17 years, Grade A has equipped businesses with the tools and solutions to gain every competitive advantage they can. We drive innovation for businesses through integrated solutions across a wide range of technologies and services. It’s not enough to simply solve today’s IT challenges - Grade A helps businesses anticipate what’s...
-
Customer Service/dispatcher
3 weeks ago
Ottawa, Canada Francis Fuels Ltd Full timeWe are looking for an experienced and motivated individual for our Heating & Air Conditioning Service Department. The position requires an organized person that is detailed oriented and can work as a team member to ensure excellent service to our clients. - Handle incoming customer inquiries in a prompt, courteous and professional manner. - Maintain the...
-
Tow Truck Dispatcher/site Supervisor
3 weeks ago
Ottawa, Canada Towing Service Ottawa Full timeWe are looking for a detail-oriented and organized individual to fill the role of Tow Truck Dispatcher/Administrative Assistant. This position plays a crucial role in coordinating towing operations and providing administrative support to ensure the smooth functioning of our daily activities. Key Responsibilities: - Schedule and dispatch drivers...
-
Tow Truck Dispatcher/admin Assistant
3 days ago
Ottawa, Canada Towing Service Ottawa Full timeWe are looking for a detail-oriented and organized individual to fill the role of Tow Truck Dispatcher/Administrative Assistant. This position plays a crucial role in coordinating towing operations and providing administrative support to ensure the smooth functioning of our daily activities. Key Responsibilities: - Schedule and dispatch drivers...
-
Customer Service/dispatcher
4 days ago
Ottawa, Canada Top Hat Home Comfort Services Full timeTop Hat Home Comfort Services, one of Ottawa’s largest home service companies is currently looking for an energetic, customer-focused person for our customer service team. As a customer service representative for Top Hat’s chimney department you will be primarily responsible for maintaining and growing our existing chimney sweep customer base. -...
-
Dispatcher / Customer Service
4 days ago
Ottawa, Canada John the Plumber Ottawa Full time**John The Plumber** is hiring two full-time employees for customer service and dispatch. Pay structure includes an hourly rate + booking bonus for every job successfully booked into our schedule. **We offer**: - Health, dental, life insurance - Hourly + generous bonus structure - Work from home upon completing training and strong conversion rate -...
-
Service Dispatcher
3 weeks ago
Ottawa, Canada John the Plumber Ottawa Full time**John The Plumber** is growing our office team again and adding another dispatcher! This full-time and permanent office role is Monday to Friday during daytime hours. From time to time, shift flexibility may be required to cover vacations, absences, or the occasional holiday. **This role involves**: - Taking inbound phone calls - Providing friendly,...
-
Service Dispatcher
3 weeks ago
Ottawa, Canada Genrep LtdLtee Full time**Service Dispatcher** **Company Overview**:GENREP has been a provider of Power Product solutions to Canadian businesses since 1983. Starting as a Service organization focused on maintaining Emergency Standby Generators, we have grown to an organization that provides end to end Generator and Engine solutions. Our experienced Service technicians are...
-
Service Dispatcher/customer Service
1 week ago
Ottawa, Ontario, Canada Francis Fuels Ltd Full timeWe are looking for an experienced and motivated individual for our Heating & Air Conditioning Service Department. The position requires an organized person that is detailed oriented and can work as a team member to ensure excellent service to our clients. Handle incoming customer inquiries in a prompt, courteous and professional manner. Maintain the Service...
-
Service Dispatcher
1 month ago
Ottawa, Canada John the Plumber Ottawa Full timeJohn The Plumber is growing our office team again and adding another dispatcher!This full-time and permanent office role is Monday to Friday during daytime hours. From time to time, shift flexibility may be required to cover vacations, absences, or the occasional holiday.This role involves:Taking inbound phone callsProviding friendly, world-class...
-
Customer Service/dispatcher
1 week ago
Ottawa, Ontario, Canada Francis Fuels Ltd Full timeWe are looking for an experienced and motivated individual for our Heating & Air Conditioning Service Department. The position requires an organized person that is detailed oriented and can work as a team member to ensure excellent service to our clients. Handle incoming customer inquiries in a prompt, courteous and professional manner. Maintain the Service...
-
Service Dispatcher
2 months ago
Ottawa, Canada S&R Mechanical Full time**S&R Mechanical **specializes in mechanical heating and plumbing in institutional, industrial, commercial and residential sectors. S&R Mechanical is built around a dynamic team of employees who respect and value one another. We are committed to be innovative industry leaders who are focused on providing solutions with everyone we partner with. We celebrate...
-
Light Duty Towing Supervisor-dispatcher
3 weeks ago
Ottawa, Canada Towing Service Ottawa Full timeResponsibilities: - Oversee and supervise the dispatch operations to ensure efficient and timely delivery of goods - Coordinate with drivers personnel to schedule pickups and deliveries - Monitor and track towing requests to ensure on-time delivery - Resolve any issues or delays in delivery by communicating with drivers, customers, and other stakeholders -...
-
Service Dispatcher
3 weeks ago
Ottawa, Canada Hansler Industries Full time**The Opportunity** You are the first and last point of contact for all of our service customers, gathering and assessing their needs and managing the repair process on their equipment. You will succeed in achieving 100% customer satisfaction through developing strong customer relationships and providing innovative solutions. This position provides work...
-
Service Dispatcher
1 week ago
Ottawa, Ontario, Canada Hansler Industries Full timeThe OpportunityYou are the first and last point of contact for all of our service customers, gathering and assessing their needs and managing the repair process on their equipment. You will succeed in achieving 100% customer satisfaction through developing strong customer relationships and providing innovative solutions.This position provides work life...
-
Service Dispatcher
2 weeks ago
Ottawa, Canada John the Plumber Ottawa Full timeWe're hiring a dispatcher to work Saturday - Tuesday 9-5. The responsibilities include: - Fantastic customer service - Creating appointments in the schedule - Taking cancellations - Taking payments - Etc We're offering a payment structure that includes hourly + generous bonuses. Training will be in the office but this position may be work from...
-
Dispatch Service Coordinator
1 week ago
Ottawa, Canada Ainsworth Full time**If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth (a GDI company) team today!** **Position Summary**: - Ainsworth is currently looking for a Dispatcher Coordinator to join our Ottawa team....
-
Service Coordinator/dispatcher
2 months ago
Ottawa, Canada Alliance Engineering & Construction Ltd. Full timeAlliance Engineering has been providing mechanical and electrical design and construction services in the National Capital Region for over a decade. Their team of management professionals alone has over 100 years of combined experience within the construction industry and has been involved in numerous projects ranging from new commercial construction to...