Service Appointment Coordinator/greeter

6 months ago


Red Deer, Canada Southside Dodge Chrysler Jeep Ram Full time

Due to rapid growth, Southside Dodge is looking to expand its service team with the addition of a Appointment Coordinator.

The Appointment Coordinator is responsible for booking appointments over the phone, via SMS, and online.

**Duties are but are not limited to**:

- Handle All Incoming Service Phone Calls
- Follow-Up Calls on All Service Appointments
- Follow-Up on all No-Show Service Appointments
- Assist in maintaining the CX CSI platform
- Follow up with all service appointments
- Help the dealership maintain strong, trustworthy relationships with its customers
- Ensure all communications are properly documented in the CRM
- Assist in the coordination of shop flow
- Partake in Service Meetings
- Participate in ongoing Training and Workshops
- Posses a High School Diploma or Better.
- Are Fluent in verbal and written English language.
- Have Strong telephone etiquette and strong interpersonal skills.
- Posses Previous Automotive Service Experience
- Are able to manage 50-100 Interactions per day.
- Has good knowledge of vehicles, equipment, and/or dealership services offered
- Posses a Strong Knowledge and Experience of Microsoft Office products, including Outlook, Teams, Excel, and Word.
- Are Able to maintain filing systems and basic databases.
- Have a Strong customer service orientation
- Have Previous Dealership CRM Experience (PBS Preferred)

Compensation is based on an hourly wage, plus CSI bonuses are also given monthly based on goals set by Stellantis.

**Salary**: $3,200.00-$4,200.00 per month

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Red Deer, AB T4R 1M4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Dealership Automotive Service Department: 1 year (required)
- Service Advisor: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Valid Class 5 or Better Drivers License (required)

Work Location: In person



  • Red Deer, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining...


  • Red Deer, Canada docbraces Full time

    **Company Overview**: docbraces Red Deer has an exciting full-time opportunity! We are looking for a talented Patient Service Coordinator to join our team. Canadian Orthodontic Partners provides support services to Red Deer and our national network of community-based clinics in delivering personalized Orthodontic treatment. We provide an enhanced level of...


  • Red Deer County, Canada Choice Janitorial Service Ltd. Full time

    About Choice Janitorial Service Ltd.We are a leading provider of janitorial services dedicated to delivering exceptional cleaning solutions to our clients. Our team is committed to providing a safe and healthy environment for everyone.Job Title: Operations Coordinator - Frontline SupportSalary: $45,000 - $55,000 per annumAbout the Role:This role will support...


  • Red Deer, Canada Careica Health Full time

    CLIENT SERVICE COORDINATOR: A CAREER FOR THOSE BLESSED WITH THE GIFT OF ORGANIZATION! Are you interested in making a difference in the field of healthcare? Would it give you satisfaction to be part of a team that contributes to improving the health and well-being of others? If you enjoy providing enthusiastic customer service in person and over the phone,...


  • Red Deer, Canada Careica Health Full time

    CLIENT SERVICE COORDINATOR: A CAREER FOR THOSE BLESSED WITH THE GIFT OF ORGANIZATION! Are you interested in making a difference in the field of healthcare? Would it give you satisfaction to be part of a team that contributes to improving the health and well-being of others? If you enjoy providing enthusiastic customer service in person and over the phone,...


  • Red Deer, Canada Careica Health Full time

    Salary: CLIENT SERVICE COORDINATOR: A CAREER FOR THOSE BLESSED WITH THE GIFT OF ORGANIZATION! Are you interested in making a difference in the field of healthcare? Would it give you satisfaction to be part of a team that contributes to improving the health and well-being of others? If you enjoy providing enthusiastic customer service in person and over the...


  • Red Deer, Canada Heritage Family Dental Full time

    _**Join our team as an Administrative Treatment Coordinator! At Heritage Family Dental we work together to create a great experience for our patients and our team. **_ As an Administrative Treatment Coordinator, you will play a crucial role in ensuring the smooth operation of our dental office and providing exceptional customer service to our patients. This...


  • Red Deer, Canada Best Buy Homes Full time

    We are seeking a skilled and organized Service Coordinator to join our team to help manage the warranty claims and setup process for modular homes. As a Service Coordinator, you will be responsible for receiving and resolving warranty claims, scheduling service appointments, and ensuring the timely completion of repairs. **Responsibilities**: - Schedule...


  • Red Deer, Alberta, Canada Ramada Hotel in Grassland Full time

    About UsAt Ramada Hotel in Grassland, we strive to provide exceptional service and hospitality to our guests.Salary RangeThe estimated salary for this position is $40,000 - $50,000 per year, based on industry standards and comparable positions in the area.Job DescriptionWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our...


  • Red Deer, Alberta, Canada Motion Fitness Full time

    Job Description:Motion Fitness is seeking a highly skilled Administrative Coordinator to join our team. As an integral part of our operations, you will be responsible for providing administrative support to our staff and ensuring the smooth day-to-day functioning of our office.About the Role:This role offers a challenging and dynamic work environment where...


  • Red Deer, Canada Red Deer Polytechnic Full time

    **Please see Special Instructions for more details.**: - Teaching Philosophy: a statement (2 pages maximum) of your teaching philosophy outlining the principles and approaches that guide your teaching. - Equity, Diversity, and Inclusion Statement: a statement (2 pages maximum) describing your equity, diversity, or inclusion activities and goals related to...

  • Hse Coordinator

    6 months ago


    Red Deer, Canada Essential Coil Well Service Full time

    Essential Coil Well Service, a division of Element Technical Services, is now recruiting for an HSE Coordinator/ In-House Trainer based in our Red Deer location. The HSE Coordinator/ Trainer role is responsible for a combination of, providing a variety of In-house Training and for implementing and monitoring health, safety and environmental programs for...


  • Red Deer, Alberta, Canada IMPERIAL HOSPITALITY CONSULTING Full time

    We are seeking a highly organized and detail-oriented Senior Office Coordinator to join our team at Imperial Hospitality Consulting.The ideal candidate will have 1-2 years of experience in an administrative role and possess excellent communication skills.The estimated salary for this position is $45,000 - $55,000 per year, based on the location and industry...


  • Red Deer, Alberta, Canada Celestial Immigration Full time

    Celestial Immigration is seeking a Coordinating Office Professional to join our team. As an Administrative Assistant, you will be responsible for coordinating the flow of information within the team, planning and organizing daily operations, recording and preparing minutes of meetings, seminars, and conferences, determining and establishing office procedures...


  • Red Deer, Canada UNITED PARCEL SERVICE Full time

    **Primary Job Posting Location**: Red Deer, Alberta Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...


  • Red Deer, Alberta, Canada EECOL Electric Full time

    Company OverviewWe are a dynamic and growing organization, EECOL Electric, dedicated to providing exceptional service and solutions to our clients. Our team is committed to excellence and strives to build long-lasting relationships.SalaryThe salary for this role is approximately $55,000 per year, depending on experience and location.Job DescriptionThis...


  • Red Deer, Alberta, Canada Bueckert's Core Construction Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at Bueckert's Core Construction.Key ResponsibilitiesCoordinate logistics for seminars, conferences, and other eventsManage incoming and outgoing mail, as well as other office materialsPrepare meeting minutes, schedules, and correspondenceSchedule...


  • Red Deer, Alberta, Canada Diverse Dental Hygiene Care Full time

    Job DescriptionWe are seeking a Support Operations Coordinator to join our team at Diverse Dental Hygiene Care. This role is responsible for determining and establishing office procedures and routines, scheduling and confirming appointments, and maintaining a professional atmosphere by greeting people and directing them to contacts or service areas.Key...

  • Office Coordinator

    2 months ago


    Red Deer, Alberta, Canada beBee Professionals Full time $30,000 - $40,000

    beBee Professionals is seeking a skilled Office Coordinator to join our team in Red Deer, Canada. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks to ensure seamless office operations.Key Responsibilities:Provide exceptional...


  • Red Deer, Canada Red Deer Polytechnic Full time

    **Please see Special Instructions for more details.**: First review of applicants: two weeks after posting date - Sample Syllabus/Course Outline - Research/Creative/Professional Practice Statement - Links to examples of work - List of references (3 professional references - active, both industry and post-secondary) **Posting Details**: Position...