Administrative Assistant

5 days ago


Markham, Canada wd swim Full time

We are searching for Administrative Assistant to join our team As a member of our staff, you will be responsible for providing a superior level of customer service to WD Swim School students and parents, prospective students and guests, ensuring an exceptional “Judgement Free” member experience

Some of your responsibilities will include:

- **Administrative Assistant Activities**:

- Greet students and parents, providing exceptional customer service and doing your best to make all members feel comfortable and welcomed
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check students in, tour and sign up new students, log amenities and communicate updates and events to students and parents.
- Respond to member questions and concerns in a timely and professional manner.
- Conduct beverage or merchandise purchases on the point of sale system. Member Accounts:*
- Utilize our system to assist with new membership, change of class time and payment questions.

**Qualifications**:

- College diploma equivalent required.
- Basic computer proficiency with an eye for accuracy.
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Language proficiency in English

**Physical Demands/Requirements**:

- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.

**Salary**: $20.00-$25.00 per hour

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift

Work Location: One location



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