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Research Associate I

2 months ago

Toronto, Canada University Health Network Full time

**RESEARCH ASSOCIATE I (COMMUNITY MANAGER)**

**Job Posting** #: 926971

**Union**: Non-Union

**Site**: Toronto General Hospital

**Department**: UHN OpenLab

**Reports to**: Project Lead, Overdose Response Network

**Hourly **Range**: $35.67 - $44.59 hourly. Commensurate with experience and consistent with UHN Compensation Policy

**Hours**: 37.5 hours per week

**Status**: Temporary Full-time (one year contract, with the possibility to extend)

**Posted Date**: December 1, 2023

**Closing Date**: Until Filled

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

**About OpenLab**

**Position Summary**

We are seeking a dynamic, innovative, and entrepreneurial teammate who has a strong background in grassroots community mobilization, community development, stakeholder management and has experience working in harm reduction and with people who use drugs (PWUD) in Toronto.

As a member of UHN OpenLab, you will be working on the Overdose Response Network project to rollout and evaluate a novel peer-to-peer harm reduction approach across several supportive housing and shelter sites in Toronto. UHN OpenLab has designed and is currently building an app that connects individuals who would otherwise use drugs alone to a network of trusted peers who can come to their aid in case of an opioid overdose. As a Community Manager, you will work with our established community advisory committee, and program staff of partner organizations in various buildings to understand their specific needs, design and execute the rollout plan, and collect feedback to inform future iterations of the approach. As the eyes and ears of the project, you will collaborate with other members of the project team, including designers, developers and researchers, to translate those needs and feedback into executable improvement plans. This level of collaboration will involve performing site visits and collecting feedback and information through formal and informal conversations with PWUD, harm reduction workers, and other community members. A car is not required for this position. You will also work with harm reduction service providers to keep them updated on project progress and ensure that their needs are also considered. As a member of the team, you will take over established relationships with community members and service providers and build new ones.

**Duties**

**1. User Engagement**
- Facilitate meetings with PWUD
- Engage community members where they are at and support them to identify issues
- Identify key community resources
- Assist with implementing data collection tools such as surveys, qualitative interviews, focus groups, etc.

2. **Partner Relations**
- Act as the point of contact with housing/shelter partners, including periodic check-ins
- Build and maintain relationships with harm reduction agencies in Toronto
- Build and maintain relationships with PWUD in the community

3. **Training**
- Develop training program to onboard new participants in the program
- Deliver training to housing/shelter partners and PWUD

4. **Writing and reporting**
- Write up regular progress reports for each of the sites
- Document problems and issues as they arise

5. **Works in compliance with the Occupational Health & Safety Act and its regulations, reporting hazards, deficiencies and contraventions of the Act, in a timely manner. Including proof of COVID vaccination.**

**Qualifications**:

- Bachelors degree from a recognized university in social sciences (applied health science, gerontology, community development, etc.) or equivalent combination of training and experience
- 5 years of related experience required
- Prior experience working in harm reduction, supportive housing, shelters, and/or with PWUD
- A proven track record of engaging people from highly diverse communities, with a wide range of ethnic, cultural and social-economic backgrounds
- Excellent interpersonal skills and the demonstrated ability to form strong relationships with external partners
- Comfortable working with PWUD
- An ability to prioritize and manage multiple tasks, using both the Google and Microsoft suite of collaborative tools
- Experience w

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