Product Quality Coordinator

7 months ago


Hamilton, Canada ArcelorMittal Dofasco Full time

Requisition ID: 30778

Do you want to work at one of **Canada’s Top 100 Employers?** We’re looking for people who are driven by excellence to work with innovative technology to create the material tomorrow’s world will be made of.

At ArcelorMittal Dofasco, we play a key role in North America’s advanced manufacturing supply chain working with the top automotive, energy, packaging, and construction brands to develop lighter, stronger and more sustainable steel products - from cans to cars.

We are at the forefront of the steel industry with a plan to change the way we make steel to significantly reduce GHG emissions in the short term, while reaching net zero before 2050. Ours will be the first integrated steelmaking site in the world to make this transformation and it will happen by 2028. Our global company is leading the world with significant decarbonization projects in North America and Europe and our site is key to this plan.

ArcelorMittal Dofasco is Hamilton's largest private sector employer with more than 4,500 employees, shipping 4.5 million net tons of high quality flat carbon steel annually. Our iconic tagline "Our Product is Steel. Our Strength is People." is a true expression of our belief that our people are our competitive advantage.

**ArcelorMittal Dofasco Job Posting**

**Manufacturing Technology**

**Product Quality Coordinator**

**(Permanent Position)**

At ArcelorMittal Dofasco we are evolving at an incredible pace and are seeking individuals who have a background in engineering, technology and a passion for advanced manufacturing to join our team.

Our onboarding process for Product Quality Coordinators emphasizes learning, exploration, and integration with our Manufacturing Teams. During the initial year, employees will engage in a sequence of job rotations that offers hands-on experience in Operations, Maintenance and Technology.

As part of this journey, you’ll shape your own career by actively participating in day-to-day production and maintenance tasks, managing projects, aiding in troubleshooting, tackling complex challenges, and gaining a deep understanding of the inner workings of our advanced manufacturing facility. These job rotations will not only expose you to the business but also help you build relationships with your key stakeholders. You’ll receive mentoring both professionally and technically, equipping you with the skills necessary for your success.

Through these job rotations you will gain valuable insight into both technical and leadership opportunities available at ArcelorMittal Dofasco.

**What is Manufacturing Technology?**

Our Manufacturing Technology division is responsible for developing and enhancing work processes and systems to maintain ArcelorMittal Dofasco as a leader in the North American Steel Industry. Here, you are actively engaged in one of the 10 different steel processing and service business units focusing on Process Engineering, Asset Engineering, or Product Quality.

As a Product Quality Coordinator, your fundamental role would be to support all aspects of Product Quality for a single Business Unit. This includes development & implementation of standards, investigating follow-ups from internal and external customers, determining root cause for non-conforming product, and communicating on quality events or exceptions.

You will ensure the Manufacturing Technology Work Processes realize Business Unit and Corporate goals through the control, stability and improvement of our products, processes, and facilities/equipment.
- Identify, lead, and manage quality improvement efforts and conduct quantitative analysis of quality program effectiveness
- Lead and participate in the troubleshooting and resolution of process quality problems.
- Evaluate process and product failures and consequences using formal Root Cause Analysis (IRCCA) and develop appropriate corrective actions, controls and training to eliminate/mitigate failures.
- Participate in cross-functional teams to assure product and process quality as issues arise
- Analyze process and product performance and make recommendations for improvement to leadership.
- Develop, plan and execute improvement projects as part of the annual business planning process.
- Assist to define and communicate the acceptable product release limits to customer service team and operations.
- Assist development of the internal requirements and standards to ensure customer requirements are achieved.
- Ensure that non-conforming material identified by the customer is effectively contained both internally and externally.
- Support the Product Design and Product Standards process lead by MQCI and act as liaison between the Business Unit and Metallurgy department.
- Remain fluent and up to date on new developments in processes, product, equipment and technologies for the manufacturing and processing of Steel.
- Participate in the development of risk mitigation tools such as FMEA and Control Plans in compliance wi


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