Lethbridge - Co-op Pipeline

3 weeks ago


Lethbridge, Canada Servus Credit Union Full time

Reporting to the Branch Manager, our Financial Advisor Associate plays an integral role in the branch by supporting our members with all their banking needs. As a Financial Advisor Associate, you'll prepare documents for member meetings, provide regular proactive contact and follow-up with members, handle discussions with walk-in members, and a variety of administrative and branch support activities. You'll also help the branch and our members by processing daily banking transactions and recommending products and services to ensure our members feel good about their money.

More specifically, the scope of your responsibilities will include, but are not limited to:
Proactively gather and document all pertinent information required for the Financial Advisor to have a robust conversation.

Reviewing personal accounts for completeness, accuracy, and ensure they are fully compliant. Look for recommendations to shape the members financial fitness.

Opening and reviewing new accounts, following up with members as per member service guidelines.

Supporting branch activities to grow new memberships and strengthen our financial relationship with existing members.

Clearly and skillfully differentiate between credit union and competitor products and services. Present advice and solutions that will serve to improve the member's financial situation

With accuracy, processing member transactions such as deposits, withdrawals, loan and utility payments, money orders, credit card advances, calculation of foreign and domestic exchange & cheque cashing

**Requirements**:
To qualify, you will need at least **1 year of sales experience in addition to your high school diploma.**

The following education/certificates are valuable assets:
Post-secondary education in Finance (or related studies)



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