Outreach Coordinator

7 months ago

London, Canada London Cares Homeless Response Services Full time

London Cares programming continues to grow and expand to meet the needs of the community we serve. We are seeking an Outreach Coordinator (Relief) to join our team in a full-time permanent capacity.

**Responsibilities**:

- Reporting to the Manager of Outreach: the responsibilities of the Outreach Coordinator (Relief) will include:

- The supervision of relief staff and supervision and scheduling of students to ensure effective service delivery and learning outcomes.
- The operation and maintenance of Microsoft Teams communication platform utilized to communicate between collaborating outreach agencies.
- Monthly Outreach vehicle safety inspections and tracking.
- Work together with Street Outreach and Encampment coordinators to fill schedule needs, including posting and finding coverage to maintain appropriate Outreach service operation.
- Inspecting and maintaining all Outreach First Aid kits in proper working order.
- In collaboration with Outreach coordinators, complete inventory of Outreach program supplies for the affective daily operations of Outreach Services including harm reduction equipment, water, naloxone, etc.
- Communication, tracking and implementation of outreach/encampment visits with the H.O.M.E program.
- The completion of the weekly weekend review.
- The tracking and reporting of all Naloxone sheets and data.
- Review and approval of relief staff timesheets
- Supporting front line staff in the absence of Street Outreach or CIR coordinators
- Perform other related activities, as necessary or as assigned individually or in collaboration with other coordinators and staff.

**Qualifications**:

- Post-secondary education in social service or related field
- 3+ years of experience working individuals experiencing homelessness.
- Previous experience within a non-profit, community-based organization preferably with a focus on housing-first/homelessness
- Satisfactory police vulnerable sector record check.

**Skills and Abilities**:

- Strong understanding of mental health, addictions and trauma informed-best practices, crisis and conflict management.
- Previous experience supervising employees including knowledge of relevant legislation.
- Capable of safely de-escalating unpredictable behaviour.
- Skillful in-the-moment problem solving with a calm disposition.
- Strong knowledge of community resources in London to provide individuals with system navigation.
- Understanding of Housing First principles
- Valid G driver’s license
- First Aid/CPR Level C

**Job Types**: Full-time, Permanent

Pay: From $52,406.00 per year

**Benefits**:

- Flexible schedule

Schedule:

- Monday to Friday
- On call
- Weekends as needed

Work Location: In person

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