Business Development Manager
2 weeks ago
**A**bout Alexa Translations**:
Alexa Translations is a leading translation service provider that helps the world’s largest and most prestigious legal and financial services firms with translation solutions that elevate the way they do business. Since 2002, we have grown our reputation by forging long-term relationships built on trust. Helping our clients reach their business goals is the foundation of our success.
In 2019 we launched Alexa Translations A.I., a best-in-class Artificial Intelligence (A.I.) machine translation technology that is specifically trained for the Canadian legal and financial markets. It delivers complex, industry-specific translations with unprecedented quality and unmatched speed. Alexa Translations A.I. is a powerful tool that integrates seamlessly with Alexa’s suite of services and our clients’ CRM and CAT tool technologies, increasing the speed and efficiency of human translators.
**A**bout the Role**:
The Business Development Manager is responsible for selling the _Alexa A.I._ platform and Professional Translations solutions to organizations in our key target markets: legal, financial and securities industries. Alexa partnerships are typically long-term in nature and the decision-makers within prospective client organizations range from C-level executives to department managers and procurement individuals. Managing the entire sales cycle from prospecting and building your pipeline through opportunity development, presentations, proposals, RFP response and contract negotiation are key elements of the position.
**Responsibilities**:
- Prospecting to your assigned target market and prioritizing high-opportunity prospects
- Building a solid pipeline of opportunities with a mix of near-term and longer-term close dates
- Developing and nurturing relationships across assigned accounts and prospects
- Growing house accounts that have been assigned to you: Identify product expansion, up-sell and cross-sell opportunities
- Managing all aspects of the sales cycle from demand creation through close
- Ongoing responsibility to manage inbound leads or assigned new opportunities through to close
- Documentation of all client communications in Hubspot, including assigning tasks and taking action on assigned tasks.
- Maintaining a high level of client satisfaction by advising on product/service best practices, providing product adoption and release guidance while serving as a liaison between the customers and Alexa’s internal operations and external sales team.
- Be the “voice of the customer” and communicate feedback to internal stakeholders
- Keep track of sales performance metrics in HubSpot.
**Requirements**:
- Bilingual (English/French)
- Subject matter expertise in our target legal or financial services industries an asset
- Technical, communications or SaaS industry experience
- 3 years of strategic selling to complex accounts
- Strong track record of success in managing all aspects of the sales cycle
- Experience dealing with C-level executives and senior managers
- Proficiency in Microsoft Suite (Word, Excel, Powerpoint), Google Suite (Gmail, G-drive) and CRM software (Hubspot)
- Active on Social Media (LinkedIn, blogs, postings)
- Law background or experience a bonus
- ** This is a Hybrid role, and will be required to attend clients' meetings downtown regularly + go to the office 1-2 days in a week.**
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