Customer Service Representative

3 weeks ago


Toronto, Canada Distribution International Full time

**Job Description**:
Crossroads C&I Toronto has an opening for a Customer Service Representative to join our team and enhance our business. In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers.

If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process. APPLY NOW

Why work for Crossroads C&I?
- Growth Opportunities
- Competitive Pay
- Medical and Dental Benefits
- Life Insurance and Disability Coverage
- Paid Time Off
- Pension with company match

Do you have what it takes?
- Personable, enthusiastic and engaging personality
- Ability to maintain a positive rapport with customers, providing world class service
- Excellent communication skills, both verbal and written
- Exemplary customer service skills, analytics and problem
- solving skills
- Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements

What qualifications do you need?
- 3-5 years of experience in a customer service role
- Preferably in construction and/or distribution
- Ability to perform basic math calculations

About Crossroads C&I:
Crossroads C&I (CCI) is the leading distributors of thermal and acoustical insulation and related supplies for maintenance and repair operations in Canada. We are the largest providers of specialty insulation and related fabrication in Canada. We distribute industrial and commercial insulation, firestopping, refractory, marine, removable pads, safety products and contractor supplies. We serve power generation facilities, petrochemical and industrial refinery plants, governmental and institutional buildings, military and commercial vessels and offshore rigs as well as other facilities and industries.

Headquartered in Edmonton Alberta with locations in British Columbia, Alberta, Ontario, Quebec and Nova Scotia, our expansive network ensures customers of unparalleled technical expertise, convenient custom fabrication service and timely delivery via our in-house fleet.



  • Toronto, Canada Zedd Customer Solutions Full time

    POSITION SUMMARY: Located in the Scarborough area near Markham Rd. and Hwy 401. The Inside Sales Representative shall make and/or receive telephone calls on behalf of our clients. The position performs according to established quality assurance standards and within guidelines set forth by the company and the client. The Sales Representative is expected...


  • Toronto, Canada Zedd Customer Solutions Full time

    POSITION SUMMARY: Located in the Scarborough area near Markham Rd. and Hwy 401. The Inside Sales Representative shall make and/or receive telephone calls on behalf of our clients. The position performs according to established quality assurance standards and within guidelines set forth by the company and the client. The Sales Representative is expected...


  • Toronto, Ontario, Canada Ministry of Public and Business Service Delivery Full time

    Do you have excellent customer service, organizational and administrative skills? Are you looking for an opportunity to provide quality service to the public and the Archives of Ontario? If so, then consider joining our team as a Customer Service Representative.OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism: We are committed to build...


  • Toronto, Canada Abstract Management Group Full time

    **Abstract Management Group** is a well-renowned customer acquisition, customer support, and business development service provider across the **North York** area. We firmly believe that personalized client and customer interactions bring a world of possibilities, brand loyalty, increased sales revenue, and customer retention. Our Customer Service...


  • Toronto, Canada People Corporation Full time

    We are seeking a Customer Service Representative to join our BPA team in Toronto. A Customer Service Representative acts as an interface between customers and the company by attending to their queries and handling complaints. A customer service representative is expected to provide superior customer service. He or she works as a member of the Customer...


  • Toronto, Canada Fine Sight Solutions Inc. Full time

    Our office is actively searching for a Customer Service professional to join our team. The Customer Service Representative will be responsible for directly communicating with prospective customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with...


  • Toronto, Canada Ministry of Public and Business Service Delivery Full time

    Do you have excellent customer service, organizational and administrative skills? Are you looking for an opportunity to provide quality service to the public and the Archives of Ontario? If so, then consider joining our team as a Customer Service Representative. **OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to...


  • Toronto, Canada Makumba Acquisitions Full time

    Customer Service Representative **Duties**: - Communicate effectively in English and Spanish to assist bilingual customers - Analyze customer inquiries and provide appropriate solutions or recommendations - Upsell products or services to maximize sales opportunities - Conduct outbound calls to follow up with customers or provide additional...


  • Toronto, Canada Makumba Acquisitions Full time

    Customer Service Representative **Duties**: - Communicate effectively in English and Spanish to assist bilingual customers - Analyze customer inquiries and provide appropriate solutions or recommendations - Upsell products or services to maximize sales opportunities - Conduct outbound calls to follow up with customers or provide additional...


  • Toronto, Canada Zedd Customer Solutions Full time

    POSITION SUMMARY: Located in the Scarborough area near Markham Rd. and Hwy 401. The Bilingual Sales Representative shall make and/or receive telephone calls on behalf of our clients. The position performs according to established quality assurance standards and within guidelines set forth by the company and the client. The Bilingual representative is...


  • Toronto, Canada Zedd Customer Solutions Full time

    POSITION SUMMARY: Located in the Scarborough area near Markham Rd. and Hwy 401. The Bilingual Sales Representative shall make and/or receive telephone calls on behalf of our clients. The position performs according to established quality assurance standards and within guidelines set forth by the company and the client. The Bilingual representative is...


  • Toronto, Canada AutoJobsApply Inc. Full time

    Company Description AutoJobsApply revolutionizes job hunting with advanced AI technology. We simplify the process, making it efficient and effective for job seekers of all levels. Our AI applies jobs for you so you succeed. Role Description This is a full-time on-site role as a Customer Service Representative at AutoJobsApply Inc. located in Toronto, ON. As...


  • Toronto, Canada AutoJobsApply Inc. Full time

    Company Description AutoJobsApply revolutionizes job hunting with advanced AI technology. We simplify the process, making it efficient and effective for job seekers of all levels. Our AI applies jobs for you so you succeed. Role Description This is a full-time on-site role as a Customer Service Representative at AutoJobsApply Inc. located in Toronto, ON. As...


  • Toronto, Canada AutoJobsApply Inc. Full time

    Company Description AutoJobsApply revolutionizes job hunting with advanced AI technology. We simplify the process, making it efficient and effective for job seekers of all levels. Our AI applies jobs for you so you succeed.Role Description This is a full-time on-site role as a Customer Service Representative at AutoJobsApply Inc. located in Toronto, ON. As a...


  • Toronto, Canada People Corporation Full time

    At ACL, we believe our employees make the difference. That's why we provide a professional and motivating team environment where contributions are valued. This belief, supported by an entrepreneurial culture, has helped build a company with a strong history and an exciting future. We are currently hiring for a Customer Service Representative in our Toronto...


  • Toronto, Canada Rite Way Freight Ltd. Full time

    This position is open to candidates across Canada and is fully remote. Only candidates with industry experience will be considered. Who We Are Rite Way Freight is a brokerage firm dedicated to providing top-quality freight delivery services across Canada and the USA. The inspiration behind Rite Way: to provide quality service to our diverse customer...


  • Toronto, Ontario, Canada People Corporation Full time

    Job Description We are seeking a Customer Service Representative to join our BPA team in North York. The Customer Service Representative acts as an interface between customers and the company by attending to their queries and handling concerns in compliance with the LiUNA Local 506 Members' Benefit Trust Funds. A Customer Service Representative is...


  • Toronto, Canada People Corporation Full time

    **Opportunity: Customer Service** Representative* **Location: Toronto and surrounding areas (hybrid)** At ACL, a People Corporation company, our mission is to meet and exceed the needs of all students across Canada, as more than just a health benefits program that serves and protects their interests, but a partner that puts the interests of all students...


  • Toronto, Canada CB Canada Full time

    Customer Service Representative – Competitive Salary– Toronto, ONThe RoleAre you an excellent communicator, adaptable, and thrive in a customer-focused role? Are you passionate about pets and creating a safe, reliable transportation service for them? If so, we’re looking for you!The Paws Operations Team is looking for a Customer Service Representative...


  • Toronto, Canada VB Full time

    We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...