Account Supervisor
4 days ago
Company Description
Isobar is a creative experience agency that specializes in innovative design and emerging technologies. The mantra “Invent - Make - Change” defines our culture and guides our daily pursuit of creating meaningful work for our clients. A team of imaginative individuals under the dentsu umbrella, we partner with marketing, media, data and design agencies in the network to change the way everyday people interact with global brands.
We are dedicated to creating an inclusive workplace where all people can thrive. That means championing diversity and celebrating our differences as strengths through empowered teams, resulting in a positive impact on our clients and the world at large. We engage with our communities to demand equity and are committed to a digital society that serves all for good. And we’re just getting started.
**Job Description**:
As an **Account Supervisor** at **isobar **you will be responsible for the timely execution of client deliverables on brief and within budget and you will build strong client relationships on a day-to-day basis. Reporting to the Group Account Director/Group Business Director, you will assist with account planning and management, and guide the work efforts and day-to-day workload of an Account Coordinator/Account Executive who will be working directly with you.
- Supports the Group Account Director with the delivery of client relationship management and management of our Client; deliver innovative and creative solutions to client brief.
- Ensures that communications strategies are effectively translated into plans and lead the development and implementation of those plans.
- Partners with the Group Account Director to set the strategic tone for the assigned account and assists in the creation of all-important plans and presentations; project manages the clients’ communications plans including timelines and budget.
- Works with the Account team to manage delivery expectations, timelines, budgets and project status.
- Provides accurate plan details and updates to clients on a regular basis.
- Works with creative and production teams in a collaborative way and guides their work per the client objectives.
- Alerts and prepares thoughtful points-of-view around competitive and industry activity
- Other duties, as assigned
**Qualifications**:
- Post-secondary education in administration/communications/marketing
- 3+ years of experience in similar function (Prior people management and Agency experience would be an asset)
- Experience in Financial Services, such as Banking, Insurance & Wealth Management would be beneficial.
- Previous production related experience with broadcast, print and digital production, is a plus
- Strong project management experience; proven experience running a range of clients and internal projects and managing budgets
- Excellent verbal and written communication skills
- Proven experience in developing sustainable relationships with clients
- Proficient using Office suite (Word, Excel, PowerPoint, Outlook)
Additional Information
We know through experience that different ideas, perspectives and backgrounds foster a stronger and more creative work environment that delivers better business results. We strive to create workplaces that reflect the clients we serve and where everyone feels empowered to bring their full, authentic selves to work.
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