Security Ambassador

6 months ago

Toronto, Canada Canada Goose Inc. Full time

**Company Description**
Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.

Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.
**Job Description** What You’ll Do**:

- Greet guests as they enter and exit the store and control access to the property
- Encourage a positive and safe environment for all guests through effective communication, collaboration and partnership with the store team
- Supervise all store activities and respond to all security and safety matters in a timely manner
- Assist in mitigating loss and the protection of assets by maintaining strong operational controls
- Attend and participate in all store meetings and events
- Develop and maintain a professional relationship with external partners to ensure all parties are well-informed with current and relevant information i.e., local law enforcement agencies, mall security, other retailers etc.
- Ensure all facility safety procedures are followed in response to fire alarms and on-site emergencies
- Assess and assist in the establishment of security protocols for the store, including emergency response procedures
- Complete and submit incident reports, health and safety inspections, operational control checklists and action planning
- Conduct security audits intended to prevent property loss
- Provide new hire and continuous employee training to maintain store loss prevention awareness
- Support initiatives to maintain brand standards in the delivery and merchandising processes
- Work collaboratively with the Sr. Loss Prevention Manager to help influence brand strategies for mitigating loss
- Maintain standards for store security equipment

**Let’s Talk About You**:

- Minimum 2-3 years of experience working in a security services position in a retail setting
- Solid understanding of workplace safety and emergency procedures
- Previous experience in Loss Prevention
- Valid first aid and CPR certificates
- Possess Security Guard License, or willing to acquire required licensing
- Team player with a proven growth mindset
- Excellent verbal and written communication skills
- Meticulous record keeping, report writing and observation skills
- Exceptional judgment and decision-making abilities

**Additional Information**

**What’s in it For You?**
- A company built on Canadian roots and heritage
- Your work is recognized with a comprehensive and competitive Total Rewards Program
- Opportunities for career growth through numerous internal and external programs
- Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
- Be a part of _CG Gives_. Donation matching and paid volunteer time to help the organizations you care about
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- Inspiring leaders and colleagues who will lift you up and help you grow

We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service. Our different perspectives are what enable us to create, dream and live in the open.

Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

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